Customer Reviews and Testimonials

Antonio came out for our yearly inspection and cleaned our systems and recommended products to be replaced that could lead to potential problems in the future, we were happy with his work and would gladly have him back for next years appointment

Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.

5 stars!

Very pleasant, kept me informed of what they were doing. Explained the new sump pump. The clean up was spot on.

Jake was efficient and early and gave several options for keeping our home healthy and basement dry.

Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!

Antonio, our technician, did a great job. He was prompt, professional and very friendly.

Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.

One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.

Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.

Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!

Susan H.

Service tech Joseph Semany arrived on time, was people friendly & provided me with good customer service covering all necessary P.M. checkpoints. Joe also cleaned up his work area prior to leaving.
He was/is knowledgeable about the company’s products & explained their functions very well. A Very Good Representative for PermaSeal!

Professional, personable and courteous. Thoroughly explained the PMA procedure to me and when finished with the inspection inside and outside he discussed his results and recommendations.

John came and did a complete check up of everything. He was very informative and gave me informative about my system that I was unaware of. He was kind, considerate, and respectful.

Antonio was professional. He gave me some estimates but didn’t make me feel like I had to make decision right in that moment. He respected my decision and was understanding. Appreciate his service.

Antonio check over all prior work and confirmed everything still working.

Keegan was professional friendly and knowledgeable. Performed the routine checks on my pumps and suggested some other improvements to the basement.

Joe Semany took the time to help me get online with Basement Defender. I am not the fastest to get comfortable with new apps. He took his time getting me started. I felt comfortable knowing I won’t feel ignorant about the status of the system.

Service was great. Keegan was very informative and explained all my options for sump pumps and back up needs.

Joe Semany performed the free i year inspection at my house on 10/16/23.
Joe was pleasant, courteous and thorough when reviewing the results of the inspection and additional services offered by Perma Seal to further protect our house in the future. Joe was also very neat when completing his work, much appreciated.

Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!