Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.
Preventive Maintenance Service
Anthony was very nice and explained the process and recommendations simply.
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .
Basement Waterproofing
Nicholas was very friendly and knowledgeable.
Preventive Maintenance Service
Christian offered courteous and professional service and took the time to walk through the work done and answer any questions that we had.
Foundation Repair
Oren Danino evaluated our repair needs for our foundation very efficiently and scheduled the repair quickly. He’s extremely knowledgeable about diagnosing ones situation and determining what’s the best solution. We were quite impressed with his range of knowledge and ability to give us a range of solutions allowing us to make the best decision for is collaboratively. Thank you!
Basement Waterproofing
We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!
Preventive Maintenance Service
Jake offered great information on keeping our dry basement and healthy home.
Basement Waterproofing
Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.
Preventive Maintenance Service
Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.
preventive maintenance
Had John come out today, from permaseal. Very personable and empathetic of needs for my home. Let me know of a service, that I may need in the future (when I can afford). Do a great job of preventative maintenance. Highly recommend.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Concrete Protection Estimate
Tom was very professional, knowledgeable and thorough.
Routine maintenance
James is an excellent technician. He was prompt and did a full review of my system. I was totally satisfied with his analysis. He was polite and personable. Thank you so much. I have used perma seal for many years and have always had positive results.
System Maintenance
James was right on time, was professional and efficient. he explained what he did and the status of our system.
Annual check up/ maintenance
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie
maintenance/repair
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.
Sump pump and track maintenance
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!
Annual maintenance and replacement of broken sump pump cover.
This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.