Customer Reviews and Testimonials

Christian was very kind and helpful. Very knowledgeable as well.

Christian was very professional and explained everything clearly. He noticed my backup pump was not running properly and changed it on the spot. Thank you!

Dick was very knowledgable and professional. Very helpful informative!

Was very pleased with Avery’s service and professionalism. Avery educated me and my husband on the equipment we have since we are taking over my mothers house. Awesome Customer Service.

Dick explained all aspects the worked that needed done

Dick did a great job going through and explaining the entire process.

Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems

Jake was efficient and knowledgeable I appreciate his expertise with regards to keeping our basement dry and home healthy

Anthony was very nice to do an inspection while he was here checking our pumps. He listed everything based off importance, and gave us options to choose from

Jake was efficient and professional with his recommendations to double check the newer ejector pump system and get the Smart pump monitoring capabilities offered by the basement defender.

Keegan was great! Very friendly and knew his stuff. He preformed the maintenance on the pumps and checked around the house. He showed us the video about the dehumidifier which we will consider later. He and my son got the pump hooked back up to the internet and showed me how to check online to see if there are any problems. I hope Keegan comes back for my inspection next year.

So pleased with the honesty and professionalism John has shown me. You have an outstanding employee. I will continue to work with John until my work is finished. He’s awesome!

Our technician was wonderful! He was knowledgeable, friendly, and efficient. We would definitely welcome him back for our next service need.

Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.

Jesse

Jesse

The technician who did the inspection was excellent. He was extremely thorough. He explained things that no one else had previously. He was very helpful and informative and made sure he thoroughly tested the sump pumps.

Jesse was extremely knowledgeable and helped solve an issue and question that I had. Jesse is top notch!!

Great representstive.

Jake Baron was a Great representative