Customer Reviews and Testimonials

Jim G. came today to identify issues with dampness in my crawl space. He is very pleasant and was very communicative before he arrived, he arrived on time, was very professional and explained in great detail the issues he found. He also explained in detail the cost of repairing the different issues and timing of the repairs.

The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.

Dick did a very thorough job explaining the process of getting an egress window installed. He answered all my questions thoroughly. He was very respectful and professional. Company Website was also very helpful- provided info about egress windows.

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Jesse is very knowledgeable and friendly.

Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim

I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.

Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.

Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.

Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.

Keegan was on time, courteous, knowledgeable and professional.

Keagan was excellent as always professional helpf informative. Thanks Keagan trust you the best. Andy. You guys need more like him he does your firm reputation HE IS YOUR REPUTATION at its highest!!! Andy Andrews

Keegan King came this afternoon to do our annual maintenance inspection.
After checking outside discharge area, he started cleaning out the window wells. I informed him that PS had not installed those, but he said he’d clean them out for us anyway!
I had questions for him about the Basement Defender plan and understanding the app. After doing his inspection, he took the time to explain how the system works and the plans available. We had Keegan as our tech in 2022 and were very impressed so we requested to have him come out this year. Keegan is knowledgeable, personable and as mentioned above goes above and beyond what was expected. He is truly an asset to PS and I’d highly recommend him!

Keegan arrived on time and quickly got to work checking my pumps and battery backup, etc.. He explained that while the pumps were working the battery needed to be replaced. He explained the cost as well as the cost of a three year service plan, called a three pack. I agreed to the three pack and new battery since it made sense. I’m very happy with Keegan and his quality of work,

Keegan did a thorough job of inspecting the system and explained things in a clear concise manner. He also explained all services of Permaseal and represented the company very well.

Keegan was great! Very helpful and knowledgeable.

Excellent service.

Keegan was on time and very professional

Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.

Technician, James Heath, performed said inspections at my son’s house in Darien on July 26th. James arrived on time, introduced himself and explained the scope of his visit in a very concise and clear manner. Inspections were completed very quickly. He went over the results and identified other areas he felt should be noted. Explained same and formulated a proposal on the spot and submitted accordingly. I found James to be a very personable and professional individual. He is a team member that any company would be happy to have. So, a big shout out for a job well done! A sure 5 star rating.