Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Egress Window Installation
Dick Forcone conducted a very thorough inspection and explained the process very well and answered all of our questions. Very pleased with the initial process.
Preventive Maintenance Service
Antonio was my tech today. He was able to come early, so he called me to see if that would work for me, which was great. He arrived at the time we arranged. Antonio is a great communicator, which really made me feel comfortable and respected – something that matters to me very much. He explained everything he was doing clearly, without talking down to me. It was a great load off my mind to have the service done, and to understand more about the system, now that I’ve had it for a year. Just like George, and the people who installed the system, Antonio was not only very professional, but very friendly, and cared enough to make sure I understood how everything works. He reinforced my confidence in choosing you to install my system. He’s a great representative for Perma-Seal. Thank you all.
Basement Waterproofing
Antonio G did a great job coming to our home to do an estimate today and greatly explained in detail their process and expectations for completing this work successfully. Would recommend Antonio G for all of your waterproofing needs.
Preventive Maintenance Service
Niko did a complete check up of our system and briefed us on all issues. He was very thorough and professional along with being friendly. Very much enjoyed his work.
Foundation Crack Repair
Dick was very thorough, polite and professional
Preventive Maintenance Service
Niko did an excellent job looking at the details of the sump system, as well as making me aware of the other areas of the house he would analyze. He was also informative while explaining possible replacement of a hot water heater, attentive to details, polite, and personable. I highly recommend him and would not hesitate to have him do similar work at our house in the future.
Basement Waterproofing
Jim G came out to give us a quote. My husband and I felt very comfortable and confident that Permaseal was the right choice for us. Jim walked us through the entire process, and answered all questions. Highly recommend.
Basement Waterproofing
Jesse did a great job explaining the problem and what could and should be done to fix it… Great Job!!
Preventive Maintenance Service
Niko was very thorough in examining the sump pumps, the dehumidifier and filter, and the drainage system from the roof and backup sump, tested everything, noted some issues which need addressing in the next year. He was courteous and explained everything thoroughly. Overall, I could not have asked for better service. Tom
Basement Waterproofing
I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Preventive Maintenance Service
Very good service and advice.
Preventive Maintenance Service
A thoughtful and thorough once-over along with an understandable and cheerful explanation of hydrostatic pressure and maintaining pump/battery mechanical wear and tear. Top notch!!!
Preventive Maintenance Service
Last year Perma-Seal installed drain tile and an additional sump pump in my basement. I was very impressed with their work. Everything has been working fine but because winter is coming I decided to have Perma-Seal over to make sure that everything was in good shape. Christian Salgado inspected my basement and outside. He tested my sump pumps and confirmed that the work that Perma-Seal did was in good working order. He also gave us a quote for a few things that he felt should be addressed. Christian was knowledgeable, took the time to patiently explain his finding to us and really seemed like a nice guy. It is great to have the piece of mind that I shouldn’t have any problems with water this winter.
Preventive Maintenance Service
Keegan did an excellent job at our yearly maintenance visit. He was knowledgeable and did inform us of age of equipment and pointed out foundation cracks that way be a source of water issues.
Appreciate his thorough inspection and another great experience with permaseal.
Preventive Maintenance Service
I believe Antonio was one of the nicest and most informative technicians I have had so far. He explained everything fully and answered all my questions. I would definitely ask for him again (which I didn’t know you could do). He is an excellent representative for your company
Preventive Maintenance Service
Joe Semany was extremely knowledgeable and communicated very well, anticipating and answering operational questions in depth. He is thorough and highly professional. Joe analyzed our system and checked outdoor and indoor system performance. He also set up my basement defender app and explained the benefits of the system.
Preventive Maintenance Service
Keegan is great. Shows up on time, performs the service quickly but thoroughly and answers all questions succinctly and with a smile.
Preventive Maintenance Service
Keegan is a personable and very thorough, enjoy his yearly visits
Preventive Maintenance Service
John is very professional and thorough, he addressed every issue on the list and made the recommended fixes for us