Customer Reviews and Testimonials

Jesse wad very professional and was awesome. 5 stars

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Jesse Xidis was so professional and thorough with the work that I am needing at my home. I actually learned a lot and will be sure to pass the info to my family and friends because I know they are going to ask! 🙂

Mike T came out today and he was very nice, sociable, and explained things very clear to me. He was patient when asked the same thing over and over and handled our needs and diagnosed our problem swiftly. I will leave another review once the work is completed but as of now we feel we made the correct choice.

Jon was very helpful and informative arrived perfect timing

Jim G came out. Great service. Showed up on time and was very professional.

Permaseal wisdom in hiring Sales Consultant. Walter was great decision. .He is very informative and detained about state of basement water intrusion . And is assessment and pricing options were direct and fair . Moreover Walter was complete in his presentation and left our
trust that Permaseal was our solution . not a surprise to us as my late Father Joe always mentioned his trust in permaseal and we see why he trusted permaseal .

Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.

Christian was very thorough and explained all of my options!

Jon was awesome! Knowledgeable and honest ! Will recommend him to anyone.

We have been working with Perma Seal for over a decade. Antonio was very thorough and knowledgeable about all your products and services. I would like to work with him going forward. Don’t let him get hired away by one of you competitors!!

Good job, although it felt like a high powered sales pitch at times.

Jon Groen came out to check the work I had done last year. Everything was great. He was very thorough in his inspection. Now I’m getting window well covers which he suggested I needed. Thanks Jon.

Keegan was my service provider today. He was punctual, polite, and knowledgeable. He took the time to explain everything my home needed.

Excellent service!

Keegan was on time, courteous, knowledgeable and professional.

Keagan was excellent as always professional helpf informative. Thanks Keagan trust you the best. Andy. You guys need more like him he does your firm reputation HE IS YOUR REPUTATION at its highest!!! Andy Andrews

Keegan King came this afternoon to do our annual maintenance inspection.
After checking outside discharge area, he started cleaning out the window wells. I informed him that PS had not installed those, but he said he’d clean them out for us anyway!
I had questions for him about the Basement Defender plan and understanding the app. After doing his inspection, he took the time to explain how the system works and the plans available. We had Keegan as our tech in 2022 and were very impressed so we requested to have him come out this year. Keegan is knowledgeable, personable and as mentioned above goes above and beyond what was expected. He is truly an asset to PS and I’d highly recommend him!

Keegan arrived on time and quickly got to work checking my pumps and battery backup, etc.. He explained that while the pumps were working the battery needed to be replaced. He explained the cost as well as the cost of a three year service plan, called a three pack. I agreed to the three pack and new battery since it made sense. I’m very happy with Keegan and his quality of work,

Keegan did a thorough job of inspecting the system and explained things in a clear concise manner. He also explained all services of Permaseal and represented the company very well.