Customer Reviews and Testimonials

Anthony did a great job inspecting our unit with recommendations and assurances. Would like him to come back to be our inspector in the future and installs in spring

Anthony did a good job explaining everything.

Anthony and Avery shared a lot of great information, and were very personable

Hi

Antonio, was at our house today and did a very thorough job servicing our sump pump. I am not at all that familiar with the ins and out out of our sump pump so it was great to have him here to look at everything, clean everything and explain everything that was going on to me. He did a great job and was very pleasant. He also gave me options on our maintenance agreement, which was very helpful. I have not made a decision if I will extend or not, but I have the information. Thanks again for the great service

Mary

Service was superb and Jesus Duron explained everything and made recommendations for improvements. I was highly impressed by his knowledge and professionalism

Paul Warner did a thorough inspection of my basement, sump pumps, basement defender, and exterior drainage. He was very helpful and willing to answer my questions about maintenance/replacement of the pumps and systems.

Thank you, Permaseal (especially Robert Barscewski and Lisa Kapoun)!

Last summer, I bought a lovely new water heater. Works like a charm, but the time had come to flush out the system to keep calcium and such from building up at the bottom of the tank. I watched videos. I tried to remember what the plumber who installed the hot water heater had showed. I managed to screw on the hose, but then got a little flummoxed: Does the screw loosen a valve. Is the screw the valve? How much pressure should I use to unscrew the screw?

I really didn’t want to get this wrong. Hot water is… hot! So I made a video and sent it to Lisa, explaining the problem and asked whether it might be possible for someone already working in the neighborhood to stop by and walk me through the process.

Hello, Robert! He couldn’t have been nicer showing me what to do. Now I’m set. I have a new skill and a really fabulous hot water heater, too!

Dylan made sure to explain every part of the checklist he gave me.

Friendly and knowledgeable. So thankful for Jon’s review!

Thank you Dylan for explaining the warranty swap process. Hopefully we don’t have to go that route.

Keegan is a friendly and informative person He brought to my attention the importance of the battery backup and I’ll be contacting him about installing the system

Professional. Friendly. Compete! Timely.
Permaseal is one company that I TRUST!

Keegan provided exceptional service on the cleaning of the sump pump. He was efficient and communicated well during the house visit! He offered some extended services that I will think about adding to my list of home repairs. Great guy, friendly and professional! Will continue to use your services. Thank you!!!

Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!

Very good service and advice.

A thoughtful and thorough once-over along with an understandable and cheerful explanation of hydrostatic pressure and maintaining pump/battery mechanical wear and tear. Top notch!!!

Last year Perma-Seal installed drain tile and an additional sump pump in my basement. I was very impressed with their work. Everything has been working fine but because winter is coming I decided to have Perma-Seal over to make sure that everything was in good shape. Christian Salgado inspected my basement and outside. He tested my sump pumps and confirmed that the work that Perma-Seal did was in good working order. He also gave us a quote for a few things that he felt should be addressed. Christian was knowledgeable, took the time to patiently explain his finding to us and really seemed like a nice guy. It is great to have the piece of mind that I shouldn’t have any problems with water this winter.

Keegan did an excellent job at our yearly maintenance visit. He was knowledgeable and did inform us of age of equipment and pointed out foundation cracks that way be a source of water issues.

Appreciate his thorough inspection and another great experience with permaseal.

I believe Antonio was one of the nicest and most informative technicians I have had so far. He explained everything fully and answered all my questions. I would definitely ask for him again (which I didn’t know you could do). He is an excellent representative for your company

Joe Semany was extremely knowledgeable and communicated very well, anticipating and answering operational questions in depth. He is thorough and highly professional. Joe analyzed our system and checked outdoor and indoor system performance. He also set up my basement defender app and explained the benefits of the system.