Customer Reviews and Testimonials

Perfecto was very polite and did the job very quickly and smoothly.

Christian was thorough and we are going to bury discharge lines away from the foundation.

Antonio came out for our yearly inspection and cleaned our systems and recommended products to be replaced that could lead to potential problems in the future, we were happy with his work and would gladly have him back for next years appointment

Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.

5 stars!

Very pleasant, kept me informed of what they were doing. Explained the new sump pump. The clean up was spot on.

Jake was efficient and early and gave several options for keeping our home healthy and basement dry.

Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!

Antonio, our technician, did a great job. He was prompt, professional and very friendly.

Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.

One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.

Keegan was professional friendly and knowledgeable. Performed the routine checks on my pumps and suggested some other improvements to the basement.

Joe Semany took the time to help me get online with Basement Defender. I am not the fastest to get comfortable with new apps. He took his time getting me started. I felt comfortable knowing I won’t feel ignorant about the status of the system.

Service was great. Keegan was very informative and explained all my options for sump pumps and back up needs.

Joe Semany performed the free i year inspection at my house on 10/16/23.
Joe was pleasant, courteous and thorough when reviewing the results of the inspection and additional services offered by Perma Seal to further protect our house in the future. Joe was also very neat when completing his work, much appreciated.

Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!

Asked about concerns I had regarding my new SaniDry system and then took the time to explain how the system worked and how the system should be set for best results. Also noticed that my old sum-pump was set high and that it was keeping the drainage hose from emptying into the sump pit. Since my pump was towards the end of its expected life I decided to hav a new sump-pump installed. Work was done quickly and proses was explained. The technicians were very professional and cleaned up after the work was done.

Tech was very thorough and quite personable. Explained all of my options in great detail. Was very much appreciated.

Antonio and his assistant was excellent to work with, patient and described the work in detail. I have used Perma seal at my other houses, with high regards.

John was great ! John took the time to explain everything in full. He answered all my questions and was pleasant and professional. Thank you John for excellent customer service!!!

Keegan did a great job – did a great job in setting up the WiFi and explaining how it work’s also.