Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Niko did an excellent job looking at the details of the sump system, as well as making me aware of the other areas of the house he would analyze. He was also informative while explaining possible replacement of a hot water heater, attentive to details, polite, and personable. I highly recommend him and would not hesitate to have him do similar work at our house in the future.
Basement Waterproofing
Jim G came out to give us a quote. My husband and I felt very comfortable and confident that Permaseal was the right choice for us. Jim walked us through the entire process, and answered all questions. Highly recommend.
Basement Waterproofing
Jesse did a great job explaining the problem and what could and should be done to fix it… Great Job!!
Preventive Maintenance Service
Niko was very thorough in examining the sump pumps, the dehumidifier and filter, and the drainage system from the roof and backup sump, tested everything, noted some issues which need addressing in the next year. He was courteous and explained everything thoroughly. Overall, I could not have asked for better service. Tom
Basement Waterproofing
I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.
Concrete Lifting
Thank you for your work George H – Looking forward to getting the concrete lifted at my home !
Concrete Lifting
Elijah Boykin Is a very personable and professional young man. His knowledge of the Perma Seal products and services allowed him to provide us with a variety of options for lifting and leveling our concrete and sealing of cracks. I find it refreshing to deal with someone who is both personable and well trained.
Foundation Crack Repair
Thank you George H for all your help on these pesty crack repairs !
Preventive Maintenance Service
Niko was prompt to the appointment and called me ahead of time to give me his estimated time of arrival. Niko was very nice and courteous and did an excellent job explaining what he had done and the status of my current sump pump. He also let me know of a couple of options that I might be interested in getting, but did not pressure me. Excellent employee.
Concrete Lifting
Anthony Modica was excellent…very informative and helpful.
Preventative Maintenance
Service was great. Keegan was very informative and explained all my options for sump pumps and back up needs.
Preventive Maintenance Inspection
Joe Semany performed the free i year inspection at my house on 10/16/23.
Joe was pleasant, courteous and thorough when reviewing the results of the inspection and additional services offered by Perma Seal to further protect our house in the future. Joe was also very neat when completing his work, much appreciated.
Preventive Maintenance Service
Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!
Preventive Maintenance Service
Asked about concerns I had regarding my new SaniDry system and then took the time to explain how the system worked and how the system should be set for best results. Also noticed that my old sum-pump was set high and that it was keeping the drainage hose from emptying into the sump pit. Since my pump was towards the end of its expected life I decided to hav a new sump-pump installed. Work was done quickly and proses was explained. The technicians were very professional and cleaned up after the work was done.
Preventive Maintenance Service
Tech was very thorough and quite personable. Explained all of my options in great detail. Was very much appreciated.
Preventive Maintenance Service
Antonio and his assistant was excellent to work with, patient and described the work in detail. I have used Perma seal at my other houses, with high regards.
Preventive Maintenance Service
John was great ! John took the time to explain everything in full. He answered all my questions and was pleasant and professional. Thank you John for excellent customer service!!!
Preventive Maintenance Service
Keegan did a great job – did a great job in setting up the WiFi and explaining how it work’s also.
Preventive Maintenance Service
Antonio provided friendly and knowledgeable service today. He provided me with a detailed update on the status of my system and answered any questions I had. Nice job!
Preventive Maintenance Service
I was extremely happy with the service provided by the Permaseal technician who came to my house today. Antonio Garcia was very courteous, friendly and thorough. He took extra time to take me through every step of the evaluation of my pump system and basement and foundation assessment. Every detail was provided in a clear and concise manner. I feel very confident that my home has been inspected and is very well protected. I will be requesting Antonio for future Permaseal appointments