Customer Reviews and Testimonials

Jim G and Kyle came out today. They showed up on time and were very professional. Job well done.

I am really happy I called Perma-seal. I had become rather jaundiced concerning contractors working on my home after several experiences but these guys turned all of that around. Kudos to Perma-seal great job great customer service!

Christian was patient, efficient, knowledgable, and courteous. I hope I get him for our annual inspection next year.

Jake was courteous and informative about how best to keep the crawlspace healthy and offered good info on keeping water heaters in good working order. Appreciated his expertise and recommendations.

Anthony was very clear with his recommendations, and great with communication

Anthony explained everything well, very personable! Can’t wait to continue to work with PermaSeal

Jim G came out and gave a lot of options on repairs. He showed up on time and was very professional. Highly recommend.

Avery was awesome today. He was very thorough with his inspection and explained why we needed a new battery.

Jake was very helpful in explaining benefits of crack repairs, dehumidifiers, caring for my water heater, and the benefit of insulating and sealing the band joist for my basement. I appreciate his care and professionalism and hope Keegan King is happy and successful in his new career.

Niko was here to do my initial PMA service. He was very efficient and informative. He was very thorough in his inspection. He was very helpful in educating me in how to maintain/trouble shoot my sump pump. He was also helpful in assisting me with setting up the basement defender app.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

The basement waterproofing crew was professional and efficient. They worked fast, showed up on time, and did a great job overall. The second crew that you sent was excellent.

The basement waterproofing team was knowledgeable and communicated the installation project to me clearly. They were able to answer all my questions before, during, and after the job was completed. Allen was very informative and thorough.

Three year warranty check done by Tony on my basement waterproofing system. He was excellent!

I’ve had Perma-Seal twice now to perform work for me and have been thoroughly pleased with each experience. The office staff is friendly and courteous, and the men who have performed the work at my house have been the same. I wouldn’t hesitate to recommend then to anyone, especially if they need basement waterproofing work done!

Allen was very professional and informative with the basement waterproofing project.

Tony did a great job checking out the new drain system that was installed as part of my basement waterproofing project.

It should be noted that this was a waterproofing service call. The service tech was efficient and answered all our questions and reviewed with us what he had done.

Tyler Cook was so helpful in every way possible. He did a through inspection and answered questions that did not necessarily pertain to sump pumps. I will definitely request Tyler’s assistance for my next routine pump maintenance

Austin was great. Thorough, communicated well.

Happy they sent someone who is Profesional and actually did there job want Jon back for any follow up issues we may have

Tony W was good.

Jon was very professional answered all my questions effectively and offered solutions to the problems I have broke down the estimates to each problem and thorough inspection very friendly in the process

Very helpful & explained everything that we needed. Great guy.

Keegan was just a pro from start to finish. Arrived on time, was efficient, professional, knowledgeable and informative. Really appreciate his work.

Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.

Austin and Brian were very knowledgeable, helpful and professional. They walked me through recommendations, explained everything thoroughly and followed up after their visit. They were a pleasure to work with.

Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.