Customer Reviews and Testimonials

Dick was wonderful – he arrived on time and was very professional and informative. He did a thorough review of our project and put together a great quote. We are happy to have worked with him.

Anthony Modica did an excellent job installing our new Basement Defender system. He’s professional and courteous and takes the time to answer any questions. Anthony was on time and is an expert on the system – Highly recommended !

Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses

Jon was thorough and clearly answered my questions. Very friendly and professional.

Dick had great info and explained things well.

Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!

Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.

Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.

The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.

J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend

They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!

Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.

We had a very friendly and knowledgeable sales person and installers. We are completely satisfied thus far with the work completed and we would recommend Perma-Seal to our friends and family.

Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.

The service representative was extremely well-versed in giving us all of the options so that we can make an informed decision. We are very happy to have gone with Perma-Seal and definitely recommend others to go with them as well.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.

I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.

I was happy with the service and I have been a customer for 20 years. They stand by their work. They did not leave a mess and did their work neatly and courteously.

Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.

Joh was very thorough and explained everything very well

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.

Christian came out to inspect my pump. He was knowledgeable and answered all of my questions.
He even helped me set up my phone app which I never got around to doing a year ago.

Antonio was very friendly and explained the work he was going to perform before he began. He provided a thorough review of his findings and the recommended work.

The service Antonio provided was very good. He flushed out our sump pump, took photos, and inspected the outside perimeter of the house. He noticed one of the downspouts wasn’t connected, which we will fix. He explained everything thoroughly and encouraged us to get a battery-powdered sump pump or wi-fi to help keep us protected from flooding. We appreciated his service.

Jon was very courteous and knowledgeable

Jake was friendly and informative

Jon was great, explained everything and inspection was comprehensive. Really appreciate it.

Colin was professional and worked well with answering all our concerns
He promoted some options for future work . He is in our opinion asset to your company !
Well Done

Austin was excellent. He gave us a call when he was 15 minutes away and let us know that he might show up earlier than our scheduled time but he was happy to wait since he was early. Once here, he was incredibly friendly and knowledgeable and explained everything.