Customer Reviews and Testimonials

Jake was courteous and professional gave us great information about the age and wellness of the water heater and sump/ejector system Appreciate his professionalism and expertise.

Jim G was great. He showed up on time and was very professional. Called about cracks but he gave good recommendations on a back up system for my sump pump as well as new egress windows.

Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…

Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.

Jessie was awesome!

Antonio Garcia was a huge help. I’ll recommend him to anyone who has basement issues

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Antonio was wonderful! He was very professional, knowledgeable, and friendly. He arrived on time, and was very efficient.

I never leave reviews but I and my hubby was so impressed with Antonio Garcia that I had to. So many young people don’t know about customer service but this young man was so respectful of us but our home too. Well done !

They came and repaired 2 cracks in my basement foundation. So far, so good. I’ve not seen any water in my basement since the repair.

Found a large crack in the foundation during a bathroom remodel. This crack was not actively leaking but it was large enough that it took more time and material to fix. The person that performed the work was courteous and cleaned up after himself.

They responded very quickly for my request to get a quote and came the next day. The gentlemen was VERY good at what he did and was a pleasure to work with. They left me with detailed information of the job and with flyers and other information.

Perma-Seal water proofed/sealed my entire basement and it was a smooth process.

We had foundation leakage in our basement and Perma-Seal installed a french drain. They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

We used Perma-Seal Basement Systems. They did a drain pipe in the basement, and they put in a sump pump. They also had to do something to my sewer line, which was a big job, so they had to call a special plumber. The service worked out great. They were great, they were in and out quickly, and they cleaned up.

Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!

Austin showed up on time to assess my request and give me an estimate. He was courteous, professional and thorough. The estimate was a solid price for the value given (lifetime guarantee) for window wells.

They repaired crack on the basement wall and it went well, no problems to report.

I had water coming in through two spots in the basement. I was shown all options and pricing but he recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!

Anthony explained the work so we can understand the process.

The Permaseal representative that came to our home was outstanding! His name is Tyler Cook. He took the time to explain what he was doing as he inspected the sump pump which included an inspection of the outdoor drains. He also inspected the rest of our basement. It was refreshing to get an inspector that truly cared about his job and was willing to take the time to talk to us and give us suggestions. We signed up for the multiple inspection package for 5 years for $325.

Antonio was great!! He was friendly & informative and taught me everything I need to know about my sub pump as well as a quote for a new backup.

Jon was awesome! He came, explained everything he was doing and was thorough.

Jake is outstanding! He explained everything and gave me options. I highly recommend.

Jessie was Great!!
Very informative and professional.

Antonio was excellent. He was early for our appointment, explained what needs to be done and stressed the importance of a warranty.

Jesse was on time, was extremely knowledgeable and patient as as he inspected past work and advised on possible future work.

I am a realtor who always refers Permaseal to clients in need. Technicians as Jesse exemplify why Permaseal is my foundation contractor of Choice.

Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.

I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.

Bob Cihlar