Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Leveling
Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.
Concrete Lifting
Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk
Basement Waterproofing
Very helpful
Concrete Lifting
Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Preventive Maintenance Service
Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!
Sump Pump Replacement
Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.
Concrete Lifting
John, was great explaining the process. He was on time and very friendly.
Concrete Lifting
JON was very informative and explained the perma seal process very well , thank you Jon
Preventive Maintenance Service
Jake was courteous and informative about how to best keep my basement dry and my home healthy.
Sump Pump
Permaseal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.
Basement Humidity
I bought a dehumidifier from them last year (Sanidry) and it has totally changed the way my basement smells. High humidity was never really a problem down there, but the Sanidry is the real deal when it comes to fighting odors.
Waterproofing
I had seepage in my basement and the company was able to send out a sales consultant right away. Jeff came out and figured out the problem very quickly and was able to give an estimate that I felt was very reasonable. Jeff was very thorough and professional. The installers came out a couple of weeks later and fixed my problems in only one hour. Overall experience from the office staff, consultant to the installers was excellent. I recommend Perma-Seal to everyone!
Waterproofing
After years of water in our basement, we finally decided to do something about it. We called Perma Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma Seal did on our home. I definitely recommend Pema Seal to anyone and everyone!!! We are already looking into having Perma Seal replace our water heater in the near future. Keep up the good work!!!
Waterproofing
Professionals that saved me from wasting a lot of money, and they did high quality, on time, professional waterproofing work. I received other bids for over $3,000 to fix a leak that I had. Dan McGowan, the Perma Seal representative quickly explained that Perma-Seal’s proprietary process would get the job done with a warranty for around $200. Crew showed up on time. Done in 25 minutes. Work area left cleaner than before they started. Lifetime warranty on the seal. What could be better? You can trust Dan with his estimates and suggestions. You can trust that Perma Seal will deliver the goods.
Waterproofing
We have heard Permaseal advertisements for years … particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn’t need any convincing. We were very happy with the waterproofing work they did – initially and the follow up for the bubbler pot outside. They are fast and efficient – respectful and thorough and clean. I recommend it to everyone and if we ever move to another house, the first thing we will do is call Permaseal.
waterproofing
Perma-Seal install a 166′ linear feet of our exclusive waterproofing drain tile system for Tom P in Marengo, IL. Tom gave the crew and our staff in the office a 5 out of 5 rating for each area of performance.
Wall Anchors
We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.
Basement Waterproofing
I have been a PermaSeal customer for over nine years. I truly am so pleased that I selected your organization to perform my waterproofing needs all those years ago! Since that time, I have really only had two occasions to call for additional assistance. Every representative I have encountered has been a pleasure to deal with. Yesterday, I had two of your employees (Ramone and Isbi) here to fix a window well drain. I really can’t say enough good things about them! They were extremely dedicated to determining the cause of my problem and then taking all the necessary steps to fix it. Aside from their technical skills, I truly need to make mention of the fact they exhibited characteristics that you really can’t teach employees. They were extremely courteous, considerate, pleasant, respectful and professional. I sincerely mean these things and could five examples of each comment but let it suffice to say they deserve all of these accolades. I would feel so comfortable welcoming them into my home again! Please pass on my appreciation to these two employees. They are wonderful representatives of the great PermaSeal organization. Sincerely,
Jim and Jody O.
Basement Waterproofing
I used to dread heavy rainstorms & spring thaws because if a saw a lake in my backyard I knew there was also one in the basement. This was a totally unusable floor of my house. I called Permaseal, they came out & did a complete & professional inspection explaining in detail what they were going to do. At the install I didn’t know how they were going to get all that cement out of my basement but they did it all in one day and left the place spotless. The next major rain came 2 days later – I gingerly tiptoed down my basement stairs not knowing what to expect – DRY DRY DRY!!! And it has been DRY ever since 2 yrs later. I have now reclaimed my entire basement as a living space. Thank you Permaseal!!!
Preventive Maintenance Service
Jesse came to inspect the sump pump and did and excellent job. He was even early for the appointment. Easy to talk to and extremely professional.
Preventive Maintenance Service
Keegan was great! Very friendly and knew his stuff. He preformed the maintenance on the pumps and checked around the house. He showed us the video about the dehumidifier which we will consider later. He and my son got the pump hooked back up to the internet and showed me how to check online to see if there are any problems. I hope Keegan comes back for my inspection next year.
Preventive Maintenance Service
So pleased with the honesty and professionalism John has shown me. You have an outstanding employee. I will continue to work with John until my work is finished. He’s awesome!
Preventive Maintenance Service
Our technician was wonderful! He was knowledgeable, friendly, and efficient. We would definitely welcome him back for our next service need.
Preventive Maintenance Service
Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
The technician who did the inspection was excellent. He was extremely thorough. He explained things that no one else had previously. He was very helpful and informative and made sure he thoroughly tested the sump pumps.
Preventive Maintenance Service
Jesse was extremely knowledgeable and helped solve an issue and question that I had. Jesse is top notch!!
Preventive Maintenance Service
Great representstive.