Customer Reviews and Testimonials

Jon was very helpful and informative

Jim G was great. Thoroughly inspected my attic and gave recommendations. Very professional.

Jim G was out and did laser measurements in my garage. He was very thorough and professional. He also looked in my crawlspace as a courtesy.

Nico was a

Niko was a phenomenal service technician that was well educated in all that he had done and pointed out of potential situations.

Jesus did a great job, explaining the work and went above and beyond what we had asked him to do. He did a great job.

Niko was great. Super professional and helpful. Nice guy too!

I appreciated the kindness of Dylan and how he explained things because I don’t know much about sump pumps.

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!

Ruben Gonzalez came out to do a basement inspection to make sure I did not have any foundation cracks while I am in the process of selling my house. After his very professional inspection and very in debt explanation I am very happy to know that I have no problems to worry about things in my foundation and basement. Ruben ws wonderful. Thank you very much.

Jim was very thorough and professional. He explained what is needed with all the details.

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.

Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?

We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.

I was greeted by Antonio Garcia with a friendly smile and introductory handshake. Antonio was on time and called to say when he was on his way. I really appreciated this courtesy. Antonio was very thorough and explained his findings very clearly. He made some suggestions which I appreciated as well. Thank you Antonio.

Antonio was very knowledgeable and answered all our questions. Thank you

Very personable, engaged and thorough. Great listener and excellent representative of Permaseal.

Jessie

Excellent job

Friendly courteous and informational service from Jake Baron

Sam was spectacular! He was very courteous, knowledgeable and easy to talk to. He was very respectful of our home and it was like having a friend over. He did a thorough inspection of our system and made appropriate suggestions. Highly recommended!

Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!

Jesse

Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.