Customer Reviews and Testimonials

Dick was wonderful – he arrived on time and was very professional and informative. He did a thorough review of our project and put together a great quote. We are happy to have worked with him.

Anthony Modica did an excellent job installing our new Basement Defender system. He’s professional and courteous and takes the time to answer any questions. Anthony was on time and is an expert on the system – Highly recommended !

Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses

Jon was thorough and clearly answered my questions. Very friendly and professional.

Dick had great info and explained things well.

Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!

Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.

Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.

The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.

J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend

Professional workers, stayed on task, and they did a good cleanup job after the waterproofing project was finished.

These guys are great. They fixed my leaking basement and missed a spot. They came back and repaired it for no charge.

They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved $$ over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

Permaseal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.

I prefer to talk to these waterproofing guys rather than anyone else, super knowldegable.

Did the waterproofing job quickly, neatly, and at a fair price. Easy to work with, pleasant to deal with. Finished basement a few months ago, no water or seepage since.

Permaseal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

I bought a dehumidifier from them last year (Sanidry) and it has totally changed the way my basement smells. High humidity was never really a problem down there, but the Sanidry is the real deal when it comes to fighting odors.

I had seepage in my basement and the company was able to send out a sales consultant right away. Jeff came out and figured out the problem very quickly and was able to give an estimate that I felt was very reasonable. Jeff was very thorough and professional. The installers came out a couple of weeks later and fixed my problems in only one hour. Overall experience from the office staff, consultant to the installers was excellent. I recommend Perma-Seal to everyone!

Joe Semany was very interesting and pleasant to speak with. He listened to what I said about issues and agreed that some things would need to be done. But he also was very attentive of the projects and explained how things are remedied and could understand them clearly. Good man!

Austin was amazing. He did a completely thorough inspection of my existing system that was installed last year. He had quick solution to my Wi-Fi issues to communicate with the pump properly. He inspected around the house for any cracks in the foundation or any other issues. He even gave me some tips on how to use the basement Defender app more effectively. He answered my many questions and addressed my concerns regarding an older ejector pump. After explaining all of my options, and explaining in detail, how much everything would cost. I’m happy to say I now have the annual service plan and my new ejector pump is coming next week. I never felt any pressure or rush in making a decision. I have always had a good experience with Perma Seal and this was no exception. I was very grateful for Austin‘s expertise and patience as he explained everything to me. He arranged everything for the installation of the new ejector pump and let me know with whom I will be dealing with for that installation install. I would have no hesitation about recommending Perma Seal to anyone needing the many services you have to offer. Thank you!

Was through in explaining everything I had going on in my home as far as what I need to do or can do inside the house and outside regarding permaseal

Prompt, courteous and knowledgeable. Clear and plain spoken when discussing options for future projects with on the spot quotes. Antonio was best perms seal tech so far. System still runs great.

Antonio G. performed a PMA at our house today and did a great job of explaining the status of our system and suggestions for keeping it well-maintained in the future.

Jesse was great….explain everything.

Keegan came today on time and checked my sump pump pit, the Defender and back up batteries. He was friendly, professional and explained exactly what was needed to fix the situation. I appreciated his expertise and feel at ease having him update my sump pump.

Jesse was great

Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.

Also wanted to comment that having basement defender is great peace of mind.

Keegan was very professional, courteous, and thorough!