Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Egress Window Installation
Dick did a very thorough job explaining the process of getting an egress window installed. He answered all my questions thoroughly. He was very respectful and professional. Company Website was also very helpful- provided info about egress windows.
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Concrete Lifting
Jesse is very knowledgeable and friendly.
Basement Waterproofing
Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim
Structural Foundation Repair
I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.
Foundation Crack Repair
Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.
Preventive Maintenance Service
Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.
Foundation Crack Repair
Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.
Preventive Maintenance Service
Anthony was very nice and explained the process and recommendations simply.
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Electrical work
I can highly recommend Matt Tomfohrde, Supervising Electrician at Perm-Seal, for his excellent electrical work today, both servicing connections for three low voltage landscape lights as well as adding an outlet behind a painting on the wall above our grand piano. Our words were ‘Oh, we can’t believe how beautiful the painting looks, lighted from above!’ Thank you, Matt!
Basement Waterproofing
Allen was my technician for my annual sump pump system preventive maintenance. He took great care to explain the workings of the system and battery backup, and his recommendations. He also inspected both the inside and outside of my home. I felt he was really thorough and knowledgeable about the work he did and I will be happy to have him back. Thank you!
Preventative Maitenance Service
Our system was installed a year ago. I got a call from Perma-Seal advising me to have my annual inspection, cleaning and evaluation of the system (the first one is free!) The tec that came was Mark Lemenager. He was on time, he did a thourough evaluation of the system and cleaned some of the equipment. He was polite, he answered all of my questions, and he explained the importance of a yearly check up. I dealt with many workman during my rehab, and I must say that the staff at PermaSeal were the most proffessional.
Basement Waterproofing
Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S
Preventive Maintenance
Three year warranty check done by Tony on my basement waterproofing system. He was excellent!
Sump Pump
Dear Roy: I remember when you did all of your own work with just one helper. You have built a successful business with good employees and morals. I want to tell you how impressed I was with William who did my 10 point maintenance inspection on March 16th. My pump was vibrating and making water sounds. William took the pump out, replaced the valve and installed a J hook strap. The sump pump is almost silent. I hope you keep him on the inspection crew. He is very professional and knows the sump pumps.
Yard Drainage
The Perma-Seal crew with John and Alex received a perfect 5 star report card on the yard drainage work they did for Charles in the city of Chicago proper.
camera inspection
Frank from Perma-Seal performed a camera inspection to determine the source of a sewer pipe leak for Maria C of Cicero, IL. Marie gave Frank a top grade for his work performed.
Sewer Camera Inspection and Rodding
A camera inspection and rodding was preformed by Jim for Edward S. in Des Plaines, IL. Edward was satisfied with the crew, and rated the overall experience 5 out of 5.
Preventive Maintenance
Your technician, Alvin McAdory, Jr. was very professional and conducted his maintenance service in a way that reflects on Perma-Seal in a very positive way. He explained what was done and made several recommendations. He is a valuable asset to your company.