Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.
Basement Waterproofing
Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!
Susan H.
Preventive Maintenance Service
Christian and Niko were efficient and communicated arrival time well.
Preventive Maintenance Service
Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!
Preventive Maintenance Service
Dylan was informative about my pumps I didn’t really know the specs of them and lifespan. Hopefully I get him next year I don’t like getting new people.
Preventive Maintenance Service
Jake was courteous and professional explained the benefit of burying our sump discharge as well as having back up systems in place.
Basement Waterproofing
Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.
Preventive Maintenance Service
Christian was courteous and on time. Thank you for your honesty.
Foundation Repair
Excellent service from Jesse.
Concrete Lifting
Thank you George H for the quote and help with concrete lifting !
Maintenance Checkup
Good job, although it felt like a high powered sales pitch at times.
Preventive Maintenance Service
Jon Groen came out to check the work I had done last year. Everything was great. He was very thorough in his inspection. Now I’m getting window well covers which he suggested I needed. Thanks Jon.
Service Appointment
Keegan was my service provider today. He was punctual, polite, and knowledgeable. He took the time to explain everything my home needed.
Preventive Maintenance Service
Excellent service!
Preventative Maintenance
Keegan was on time, courteous, knowledgeable and professional.
Preventative Maintenance Check
Keagan was excellent as always professional helpf informative. Thanks Keagan trust you the best. Andy. You guys need more like him he does your firm reputation HE IS YOUR REPUTATION at its highest!!! Andy Andrews
Preventive Maintenance Services
Keegan King came this afternoon to do our annual maintenance inspection.
After checking outside discharge area, he started cleaning out the window wells. I informed him that PS had not installed those, but he said he’d clean them out for us anyway!
I had questions for him about the Basement Defender plan and understanding the app. After doing his inspection, he took the time to explain how the system works and the plans available. We had Keegan as our tech in 2022 and were very impressed so we requested to have him come out this year. Keegan is knowledgeable, personable and as mentioned above goes above and beyond what was expected. He is truly an asset to PS and I’d highly recommend him!
Preventive Maintenance Services
Keegan arrived on time and quickly got to work checking my pumps and battery backup, etc.. He explained that while the pumps were working the battery needed to be replaced. He explained the cost as well as the cost of a three year service plan, called a three pack. I agreed to the three pack and new battery since it made sense. I’m very happy with Keegan and his quality of work,
Preventive Maintenance Inspection
Keegan did a thorough job of inspecting the system and explained things in a clear concise manner. He also explained all services of Permaseal and represented the company very well.
Preventive Maintenance Services
Keegan was great! Very helpful and knowledgeable.