Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Very thorough, knowledgeable and friendly
Crawlspace Encapsulation
Very happy with George Heller and his service today ! Doing crack repairs and crawlspace encapsulation !
Foundation Repair
Thank you George Heller for the great quote and workmanship. Crack repair fixed by the best PermaSeal!
Foundation Repair
Robert L. was a fantastic help to us as we tried to determine the best course of action for the repairs we were considering. No over the top sales pitch, just what we needed!
Concrete leveling
Jesse very knowledgeable
Foundation Repair
George was great! Knowledgeable, no pressure, easy to work with, gold star all around!
Foundation Repair
Nick L was absolutely amazing!! He was so thorough and made sure to look at everything. He didn’t rush and explained everything to me! Highly recommend him!!!
Sump Pump Replacement
Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.
I am grateful that he communicated to me everything in great detail.
Linda Borowiak
Preventive Maintenance Service
Jake performed my inspection on my wonderful permaseal system. Absolutely so professional and explained everything. So pleased with the ongoing process. Everything dealing with Jake and the company has been tremendous. Jake gets A++++ rating along with permaseal
Basement Waterproofing
George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !
Foundation Crack Repair
George H was great to work with thank you for the service !
Basement Waterproofing & Sump Pump Repair
I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane
Basement Waterproofing
Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.
Preventive Maintenance Service
Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Sump pump and basement defender
On time, good communication, friendly and knowledgeable.
Thank you!
Basement Waterproofing
Tom was timely, helpful and informative.
Basement Waterproofing
Nicholas Liguras as very professional and informative regarding my basement issues.
Sump Pump Installation & Waterproofing
Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!
He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.
Thank you Austin!
Basement Waterproofing
He was prompt in his arrival.
Mr. Liguras made sure I understood everything he was telling and showed me. Very patient he was due to the fact this was a very scary situation for me, I felt comfortable with the consultation, meaning I didn’t feel like I was being bamboozled.
Egress Windows
Michael was great, very professional and a great help.
Foundation Repair
John Ferguson was very professional and courtesy and knowledgeable!
Foundation Repair
Jesse was great, excellent communication and thorough explanation.
Foundation Crack Repair
George H was great to work with thank you for the service !
Five stars! Foundation Repair
Nick L was extremely knowledgeable about foundation issues. He inspected our foundation, found 3 cracks, and provided excellent recommendations on repair, including pricing and options. Responded thoroughly to all our questions. He was a pleasure to work with.
Foundation Crack Repair
Great service, very friendly and responsive to questions.
Foundation Crack Repair
Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!
Egress Window Installation
Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Crack Repair
Tony W is a very good serviceman.
Crawlspace Waterproofing
Tony W was wonderful, very informative!! Felt extremely comfortable with Tony. He’s intelligent + kind, very Tops at what he does.
Crawl Space Waterproofing
Thanks Mr.Ballard
Crawl Space Repair
Aaron Schwartz was very patient with my questions. He showed pictures as he explained the different systems that would fix my problem . Clearly explained the cost of the different systems. He took his time & made me comfortable with my choices. I’m ready for it to get started.
Permaseal Inspection
Jon was great! He immediately noted needed improvements for the crawlspace and the foundation around (outside of) the home that I could implement to keep water from deteriorating the foundation. He mentioned, cheaper steps that I could implement as a new home-owner as well as long term projects…that were expensive but necessary. I appreciate the straightforwardness and honesty!
Encapsulation
Aaron was very profession and very knowledgeable. He was easy to talk to and had a nice ease about him. I appreciated his help. He made. E feel comfortable as a customer.
Sagging Floor Repair
Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.
Gary Jones
Lincolnshire, IL
Driveway Lifting / Crawl Space Sealing
Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!
Vapor Barrier in crawl Space
My evaluation comes in two parts. First was the visit by Rob Kirincic the Sales Rep. He was courteous, very professional and knowledgeable. He examined the crawl space, explained the process, showed the video and then had to call his boss to validate pricing for the removal of some junk items. Great rep for your company.
On Monday of this week, the team of Daniel, Angel S, and Raul T showed up to start the project. They put down tarps, put on protective clothing and made certain the pathway was clear from the job site to the truck parked in the driveway.. They worked quickly, quietly and very professionally. When finished they cleaned everything, let me examine their work (although I am not qualified to evaluate their work beyond the visual) and then departed. Excellent workmen who are a credit to Perma Seal.
Crawl Space Encapsulation
Two gentlemen, Luis and Nick, arrived on time and ready to work. Covered my floor with tarp to protect it as they brought materials in and out. They were both courteous and friendly and let me know it would pretty much be an all day job. Helped move and dispose of a few items left in the crawl. After they had finished, I was asked to check it out. Looked great. Much brighter in there. Very satisfied
Sealing of cracks in foundation walls and addition of a second sump pump in crawl space
Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.
Basement Waterproofing
Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.
Sump pump and Battery
Christian Salgado was very professional. He was able to clearly identify an explain the isdue with my system. He worked efficiently and left the work space clean. He was very personable. I had a positive experience with him.
Sump pump and back up
Hiring Austin was the best decision I have made in long time. He was so professional and knowledgeable about everything. He talked me through everything and installed quickly with no mess. He even removed my old system! Thanks!
Basement defender
Nick was great and very informative and presented exact solution to the problem.
I’d highly recommend him and and his services!
Sump pump and basement defender
On time, good communication, friendly and knowledgeable.
Thank you!
Sump Pump Installation & Waterproofing
Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!
He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.
Thank you Austin!
Basement Warerproofing
Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.
Preventive Maintenance Service
Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.
Preventive Maintenance Service
Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.
Also wanted to comment that having basement defender is great peace of mind.
Sump Pump Installation
Antonio was very courteous and proficient. He explained all procedures and showed me the unit taking time to answer questions. Company was prompt to return my call. Antonio offered ways to contact a skilled technician in case of need! He did a nice job.
Concrete lifting
Tom was great and knowledgeable.
Concrete Lifting
Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally
Concrete Lifting
Jesse
Concrete Lifting
Sean was very profesional and did a thorough inspection. explained everything and i really appreciate that.
Concrete Lifting
Sean is a very polite and thorough salesman. I was pleasantly surprised at the price of the services, and the great presentation from Sean. his social skills are definitely a plus. Very cool Jersey boy.
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Concrete leveling
I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.
Concrete Lifting
Tom was very thorough.
Concrete Lifting
Tom was very informative and helpful. He knew what he was talking about.
Concrete Lifting
Tom is professional and answered all my questions. Was punctial.
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Preventive Maintenance Service
Jake was efficient, knowledgeable and courteous. Great experience
Preventive Maintenance Service
Jake was informative and professional
Preventive Maintenance Service
Jake was out and helped diagnose leaking plumbing fixtures professional and informative.
Preventive Maintenance Service
Jon Groen was very professional and explained things as he went through. He provided excellent service.
Preventive Maintenance Service
Jesse was great. Answered all my questions. Very informative. Thanks
Preventive Maintenance Service
Jesse was very good and gave me good advice.
Preventive Maintenance Service
When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!
Preventive Maintenance Service
I was expecting to replace my backup batteries for my sump pump backup system. I was also getting my annual service done.
Antonio informed me that my batteries did not need to be replaced. I appreciate his honesty.
Preventive Maintenance Service
5 stars great work