Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Mike T came out today and he was very nice, sociable, and explained things very clear to me. He was patient when asked the same thing over and over and handled our needs and diagnosed our problem swiftly. I will leave another review once the work is completed but as of now we feel we made the correct choice.
Preventive Maintenance Service
Jon was very helpful and informative arrived perfect timing
Foundation Crack Repair
Jim G came out. Great service. Showed up on time and was very professional.
Basement Waterproofing
Permaseal wisdom in hiring Sales Consultant. Walter was great decision. .He is very informative and detained about state of basement water intrusion . And is assessment and pricing options were direct and fair . Moreover Walter was complete in his presentation and left our
trust that Permaseal was our solution . not a surprise to us as my late Father Joe always mentioned his trust in permaseal and we see why he trusted permaseal .
Sump Pump Replacement
Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.
Preventive Maintenance Service
Christian was very thorough and explained all of my options!
Preventive Maintenance Service
Jon was awesome! Knowledgeable and honest ! Will recommend him to anyone.
Foundation Crack Repair
I have working with George Heller twice now on fixing cracks in my crawlspace. Highly recommend very professional and it works!! Appreciate all the hard work and timely appointments.
Crawl Space Waterproofing
Jim G. came today to identify issues with dampness in my crawl space. He is very pleasant and was very communicative before he arrived, he arrived on time, was very professional and explained in great detail the issues he found. He also explained in detail the cost of repairing the different issues and timing of the repairs.
Preventive Maintenance Service
The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .
Basement Waterproofing
Nicholas was very friendly and knowledgeable.
Basement Waterproofing
We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!
Basement Waterproofing
Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.
Basement Waterproofing
This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.
Sump Pump Installation
Christian did a great job
Basement Waterproofing
Christian did a great job. Came on time and worked efficiently
Basement Waterproofing
Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.
Basement Waterproofing
Jim g came out today. He showed up on time and was very professional.
Foundation Repair
Jim G came out for my estimate. Right on schedule. Professional, courteous, and helpful!
Foundation Crack Repair
Jim G came out today to check the corner of my basement getting water. Quickly located the problem and provided a solution. I appreciate the promptness of the appointment as well. Thanks!
Foundation Crack Repair
Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.
Basement wall reinforcement
Can’t say enough about Sergio and Josue’s (and their crew’s) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!
Foundation Crack Repair
Jim G. came by and was very helpful and informative. Very satisfied with his service.
Foundation Crack Repair
Jim G. came out for an inspection of a foundation crack and was highly professional, knowledgeable, and very personable. Arrived on time, gave us a detailed estimate on spot, and answered all of our questions. Highly recommended.
Foundation Repair
Jim G was great. Great experience.
Foundation Crack Repair
Dick explained everything in detail about the process and time it will take to get the issue resolved for the foundation crack repair. He was thorough in the explanation and provided all necessary information to get the job done.
Foundation Crack Repair
Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.
We were able to set up an appointment to have the work completed in a timely time which I appreciated.
Foundation Crack Repair
Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!
Crawlspace Encapsulation
Geovani Cabral did a great job.
Crawl Space Encapsulation
Nicholas Liguras was a very polite and nice service person. I have not had the job done yet, but my experience so far has been good. I am glad that we have decided to go with permaseal.
Crawl Space Estimate
5 star service from Jim B. and Pete G.
Crawlspace
Tony W is accommodating, knowledgeable, respectful and prompt. He eased my concerns quickly + thoroughly. I feel confident knowing I am in good hands with PermaSeal. Thank you Tony!
Crawl Space Waterproofing
Excellent service. Tony W!
Crawl Space Waterproofing
Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!
Crawlspace Waterproofing
Tony W was wonderful, very informative!! Felt extremely comfortable with Tony. He’s intelligent + kind, very Tops at what he does.
Crawl Space Waterproofing
Thanks Mr.Ballard
Crawl Space Repair
Aaron Schwartz was very patient with my questions. He showed pictures as he explained the different systems that would fix my problem . Clearly explained the cost of the different systems. He took his time & made me comfortable with my choices. I’m ready for it to get started.
Permaseal Inspection
Jon was great! He immediately noted needed improvements for the crawlspace and the foundation around (outside of) the home that I could implement to keep water from deteriorating the foundation. He mentioned, cheaper steps that I could implement as a new home-owner as well as long term projects…that were expensive but necessary. I appreciate the straightforwardness and honesty!
Sump Pump Replacement
christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.
Sump Pump Replacement
Geovani was prompt and got to work. Was very neat and organized. Everything turned out great.
Sump Pump Replacement
Tyler Made My day, He is a Great Asset to perma-seal He called and let me know he would be arriving in about 25 mins and was there on time. I let him know my husband would be there and he asked for a name. Tyler let us know what the issue was, what our options where, what we needed to do NOW and what could be done later. He was very confident in the work he was getting ready to do. Tyler was very PROFESSIONAL, KNOWLEDGABLE, COURTIOUS, Thank you TYLER
Sump Pump Replacement
Christian was professional and friendly and very competent and efficient. I appreciated his service.
Preventive Maintenance Service
Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed
Preventive Maintenance Service
Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.
Basement Waterproofing
The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.
Sump Pump Repair
Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.
Sump Pump Replacement
Austin was great! He diagnosed the issue and found the best solution for our problem in less than 30 minuets. I am very happy with his kind and polite demeanor and his technical assistance.
Sump pump, backup and battery replacement.
Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb
Concrete Lifting
Tom very good at informing me of my options and what needed to be done
Concrete Lifting
Brett was very professional and explained the project very well.
Concrete Lifting
Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.
Concrete Lifting
Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.
Concrete Lifting
Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.
Concrete Lifting
Tom was so prompt and clear in describing the job. We are grateful for efficiency.
Concrete Lifting
Tom was wonderful to work with!
Concrete Lifting
Jesse
Concrete Lifting
Was very detailed and explained things well.
Concrete Lifting
Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days
Preventive Maintenance Service
Anthony was on time, courteous, friendly, and knowledgeable.
Preventive Maintenance Service
Very knowledgeable and on time
Preventive Maintenance Service
Anthony explained things thoroughly and gave good options!
Preventive Maintenance Service
Anthony was very friendly, professional and respectful of my home, which I very much appreciated. He clearly explained what he was looking at at also clearly reviewed his findings and recommendation. He thoroughly answered all of my questions and reviewed the pros/cons of taking advantage of the various services offered by Perma-Seal. I would gladly have him be my primary POC at Perma-Seal.
Preventive Maintenance Service
Had a great experience with christian. On time and knowledgeable. thanks
Preventive Maintenance Service
Great service, very knowledgeable
Preventive Maintenance Service
EXPLAINED MY SYSTEM TO ME EXPLAINED WHY I NEEDED A NEW BATTERY LEFT ME HIS NUMBER TO GET MY SYSTEM ON MY PHONE
Preventive Maintenance Service
Anthony Modica was very informative about the annual maintenance call today, very clean did not leave a mess. Explain everything to me. Would recommend him.
Preventive Maintenance Service
Anthony did a great job inspecting and recommending the necessary service items.
Preventive Maintenance Service
Jake helped install a new basement defender sump system for me.