Customer Reviews and Testimonials

Jesse was very helpful we hired for the job

I was impressed with Anthony Modica’s knowledge! He was timely, organized, and gave us different options of repair. He deserves a bonus!!!!

George H is helping my breathing and health issues by installing an encapsulation system with PermaDry. Thank you for the quick response and turn around ! Very satisfied with him and the company

Jack Mann (Sales) from Perma Seal came out. Reviewed my situation trying to get my disabled son off the lift. Getting stuck, sidewalk extremely unleveled . Extremely difficult to maneuver my son. After the repairs . I am able to move my son in his wheelchair without any more issues.
Thank you Tyler who did an exceptional job.

Anthony Modica was timely, made sure to explain everything with great detail

Jace Pulciani did an excellent job—friendly, efficient, and professional. He fixed the problem and left everything clean. Very satisfied!

thank you George H for the help fixing 2 foundation cracks

Gilberto Botello and his crew were awesome from start to finish. They were on time and worked efficiently and very hard to complete the job earlier than expected. They left the work area clean as well. I was very fortunate to get this crew.

Thank you, PermaSeal, for another positive experience.

Jesse did a great job of explaining all aspects of the job. Professional, friendly and competent.

Antonio was great. Very polite and friendly, identified the issue quickly and made the quick repair necessary to prevent the warning messages I was receiving. Explained the issue to me and told me what to do if anything similar happens again.

I appreciate John Ferguson’s quick response from Perma-seal for an Inspection of my Basement and Estimate to my HOA in Carillon. John explained what he was looking for, and pointed out what he was finding as I shadowed him. I learned a lot from John. I could tell that he enjoys what he does and takes pride in his work. He is very knowledgeable and willing to patiently answer my questions. I recommend Perma-Seal to anyone having basement leak issues or needing to seal a crawlspace.

Christian was a pleasure to meet. He was very efficient and made me aware of the promotions available. Looking forward to getting the work done.

Thank you George H. Communication was great and the presentation. Best

Thank you George H for the quick service we called on Thursday and George came on Friday ! Much appreciated

Jesse was very helpful and explained everything to the fullest extent.

Thank you George H for the help working on the window wells / drainage system around the house

Alejandro Lopez gave excellent customer service . I highly recommend this technician.Permaseal is a great company though somewhat expensive system.

Jessie was friendly,knowledgeable and professional… thank you so much….

We just had Jose Magana to our house to diagnose the problem that is causing seepage in our basement family room. He w as very careful, deliberate and knowledgeable. He left us with two suggestions that he believed will solve the problems. We were impressed that he truly wanted to solve our problem and not just sell us an expensive project Amazing he did not suggest anything his company does. Such honesty is rare these days!,

Christian was very direct in his assessment to replace my 10-year-old pumps. Happy with the peace of mind,

Jim G and Omar were here to inspect my foundation wall after a lightning strike. They were very professional and knew exactly what to do. Very satisfied with their proposal.

Jim G came out on time and was very professional. He explained everything very well.

Jesse very thorough.

Excellent service, very thorough, Explained things very well! Jesse was our technician.

josue did a superb job tidy efficient and hopefully it works

Jim G came out today for an inspection. He was very professional and looking forward to discussing the project with my husband.

Thank you George Heller !

Jim G came out today and I was blown away by his old school professionalism. You just don’t find that anymore with contractors and salesman. Very refreshing appointment and I look forward to working with PermaSeal.

Jesse was very thorough in his inspection, and explained everything to me and had great suggestions. I was happy to have him come out.

Jesse is thorough, knowledgeable, polite, patient, and willing to answer all your questions and will go above and beyond your expectations! Great experience, very thankful!

From start to finish, my experience with Perma-Seal was top-notch. First off, Matt was very professional and thorough in assessing the overall situation and was excellent at explaining why the things needing repair had gotten to be a problem, and how the recommended repairs would fix things and keep them from happening again. As it turned out, neither he or I had noticed the sump pump problem, and when I finally saw it some days later, Matt came out on a Sunday morning to figure it out and get that included in the other work Perma-Seal was going to be doing.

On the day the work was scheduled to be done, Marcos and his crew of 5 showed up right on time and got right to work. Everyone was professional, polite and happy to answer the questions I had – which truth be told were not many because the crew had given me detailed explanations of what they’d be doing up front. It was easy to tell by watching these guys that they were well trained and knew exactly what they were doing. They were also very hard working and got everything done in one day – which was surprising to me given all they had to do, but apparently not to them. Overall, I’d be happy to have a crew like this one to do any work I needed done.

Jesus Duron was prompt, thorough and clear about work to be completed. I appreciated his honesty and skill. I look forward to working with him to get project completed.

Antonio was very thorough in explaining the results of the inspection and our needs. That was greatly appreciated. He was also friendly and polite.

Jim G came out today. He inspected both crawlspaces and my whole basement. He broke down 5 different options to discuss with my husband. He was very professional and knowledgeable.

Jim G came out and was very helpful. He performed a full inspection of my crawlspace and laser measured my floor. He showed helpful videos to explain my issue and how you all can resolve the issues.

Jim G was out and gave recommendations on crawlspace and sump pumps. I appreciated his professionalism.

David Pate was very helpful and informative.

Sergio came into clean our crawl space after flooding due to a pump failure. Sergio went above and beyond making sure our crawl was in an even better position before the failure. I appreciate his time and dedication. It has eased the worries both my wife and I had about the crawl.

George H actually went into our crawlspace when no other contractor would – thank you for working with us !

Thank you George H for the estimate on crawlspace insulation !

Alejandro Lopez gave excellent customer service . I highly recommend this technician.Permaseal is a great company though somewhat expensive system.

Shane performed the inspection of my dump pump, and he was fantastic. Permaseal has always been my go to company, and they proved it again. Thanks for the great service.

Shane was respectful, knowledgeable and eager to resolve the issues that we had.

Christian was very direct in his assessment to replace my 10-year-old pumps. Happy with the peace of mind,

Christian was efficient and courteous. He came out within an hour of us calling for a pump issue. Will continue to use Perma Seal for my home.

On time, very polite, he did a great job

Christian was very efficient. He showed us how the new system worked and we’re happy with the system.

Jesse was nothing short of amazing.
Process was flawless and I highly recommend.

Perfecto did a great job! Very professional. Answered all of my questions.

Avery was quite informative answering my numerous questions. He inspected all of the pumps in the basement as well as the walls. I felt confortable speaking with him.

Jessie did a great job explaining the process and helping me understand what to expect.

Jim G was out today to give my concrete an inspection. Did a very good job at explaining everything and giving options for repair.

Jesse was great. Clearly knowledge about the process and what needed to be done. Talked me through all the details and answered all my questions.

Thank you George H for Polylevel and crack repairs. Happy to get this done !

Jack Mann did a great job explaining everything that needed to be done and why. I initially was just looking to get my back stoop raised. I had already been told by another company that my front stoop was fine, although I had my doubts. Jack explained the PermaSeal process and why it is superior to another technique commonly referred to as “mudjacking”. I’m glad I went with PermaSeal and feel confident my money has been well spent and look forward to many more years of peace of mind regarding the structural integrity of my home.

Jack came out and he was absolutely amazing! I had three different conversations with different people at Perma seal and none of them told me what Jack told me! Jack looked at my prior lifted concrete and showed me where it had dropped more than 1/4 of an inch. This is under warranty and the Nexus has D bonded. Jack set me up with a gentleman in the office to put an appointment together for me, and all of my problems are now resolved, pending the appointment.

Jack Mann did an amazing job explaining and recommending services you guys offer! He made it super easy to understand and for us to feel confident in the products offered. Thank you!

Alejandro Lopez did an outstanding job. He was very thourough and thoughful. I have a very clear understandung of the cost.

great job nice tech Alejandro Lopez

Jesse was very conscientious of the home and very informative

I liked having Anthony Modica in my house for the inspection. He was caring, and made sure to answer all my questions and help with any concerns. I hope to see him again next year

I had my yearly maintenance done by Jace from Perma-Seal, and he did an absolutely wonderful job! Jace was on time, professional, and took the time to explain everything he was doing with both my sump and ejector pumps. He was thorough, efficient, and made sure everything was working perfectly before he left. It’s clear he takes pride in his work and really cares about customer satisfaction. I feel confident knowing my system is in great shape for the year ahead. Thanks again, Jace and the Perma-Seal team, for such reliable and friendly service!

Christian has been a pleasure to work with the last two times he came by.

Antonio was great! Quick, hard working, respectful!

Once again we received great service from PermaSeal. Our tech Alejandro Lopez did a great job at explaining the results and next steps to take after the scheduled maintenance inspection. He was very courteous and friendly.

Perma Seal waterproofed our basement 3 years ago and it was the best thing we ever did as our basement has been dry ever since. Their service department is wonderful and their technicians as well. Specifically, we had Alejandro Lopez service our dehumidifier and he was excellent…courteous, very informative, took his time to explain everything. Was so pleased with him that we will request him again when we need service. I would highly recommend both Perma Seal and Alejandro for all your service needs.

Antonio is the best!! He is very friendly and informative and does excellent work. I trust him completely in my home. Always positive and willing to answer questions.

Anthony was very thorough and courteous. Gave me different recommendations

Alejandro Lopez came out yesterday to perform the annual maintenance on our system. He was pleasant, polite, and he made suggestions for updates and improvements. He listened to all my concerns and answered all my questions.

Wow! Jake did a phenomenal job of explaining the recommended services for my home is appreciated his thorough walk through and the precise nature. He also helped with prioritizing these repairs to for my budget 5 stars!

Nick was thorough and very informative. Explained each step of the evaluation process and the insulation process.

Nick was thorough and efficient. He explained everything to the satisfaction. I was pleasantly surprised a the affordable cost.

Nick gave a very thorough exam of our attic and an explanation of what will necessary to bring our home up to code and health standards. He was helpful and informative. Thank you!

Victor did a great job. He thoroughly explained the process, was very personable and professional.

Antonio was a real pro in installing my foam spray into my knee wall, I think that’s what you call it….I pulled out all of the old 50 yr old fiberglass insulation to make his job that much easier. He took me for a tour of his work after he was done, using his flashlight to point out everything.

Very informative

Enrique Morales and his crew did an excellent job at insulating the attic above the garage and the whole house! They had to remove the existing old insulation, seal everything up, and then install new insulation in the attic above the house as the garage and house are separate. He allowed and offered me to see after each step of the process as they went along. They were very respectful, pleasant to work with, and they cleaned up everything nicely once they were finished. I am looking forward to reaping the benefits of having this done to our home. Thank you Permaseal and your staff for yet another job well done!!

Thank you to Chuck, our sales rep, Eric, our lead installer, and Kyle, we appreciated your professionalism, strong work ethic, dependability. We would trust Permaseal for all of our needs. Thank you for your patience with our scheduling demands all the way in Somonauk. Just all around excellent experience. A++

Jesse was thorough and explained everything!

Alejandro Lopez was professional, knowledgeable, and friendly. We really appreciate his help in with this process.