Customer Reviews and Testimonials

Jake was my technician he was very detailed, well spoken, calm, very nice man. Answered all my questions and concerns.
I give Jake 10 stars 🌟

Christian and Kyle were courteous and informative.

Explained everything very well was quick and efficient.

Jake came out and was polite and efficient in offering us a few solutions to raise and stabilize the concrete walkway by our garage.

Jake came out and did a great job explaining our options to lift and stabilize all the concrete that has sunk at our home.

Thank you PermaSeal and George H – On time / great price / great people

Jake was polite and informative helped my wife and I understand the cause of our sinking garage floor and foundation

Many people have tripped on my front sidewalk – thank you Perma-Seal for polylevel and George H for all your help!

Jake and Kyle were polite informative and efficient on explaining how perma-seal can help with my sinking concrete walkway

Great work from start to finish – thank you George H and Perma-Seal

Doug came on time and provided pump maint.He also processed a wall crack request and scheduled a repair time .He was knowledgeable, friendly, and courteous.Thanks

Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.

Allen Laundie was efficient in checking to ensure that my sump pump was functioning properly in this bitter cold weather. He also was thorough in explaining to me the importance of having a back up sump pump which will be installed next week.

Dustin did the inspection at our house. He arrived on time, was pleasant and personable. He explained what he did and offered us some recommendations. I would highly recommend him.

Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!

Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.

Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista, I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug’s service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.

Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.

Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).

I can highly recommend Matt Tomfohrde, Supervising Electrician at Perm-Seal, for his excellent electrical work today, both servicing connections for three low voltage landscape lights as well as adding an outlet behind a painting on the wall above our grand piano. Our words were ‘Oh, we can’t believe how beautiful the painting looks, lighted from above!’ Thank you, Matt!