Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk
Basement Waterproofing
Very helpful
Concrete Lifting
Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Preventive Maintenance Service
Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!
Sump Pump Replacement
Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.
Concrete Lifting
John, was great explaining the process. He was on time and very friendly.
Concrete Lifting
JON was very informative and explained the perma seal process very well , thank you Jon
Preventive Maintenance Service
Jake was courteous and informative about how to best keep my basement dry and my home healthy.
Preventive Maintenance Service
Dylan was very helpful, and very nice. I recommend him everytime
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.
Preventative maintenance
I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!
Preventive Maintenance Service
Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.
preventive maintenance
Had John come out today, from permaseal. Very personable and empathetic of needs for my home. Let me know of a service, that I may need in the future (when I can afford). Do a great job of preventative maintenance. Highly recommend.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Concrete Protection Estimate
Tom was very professional, knowledgeable and thorough.
Routine maintenance
James is an excellent technician. He was prompt and did a full review of my system. I was totally satisfied with his analysis. He was polite and personable. Thank you so much. I have used perma seal for many years and have always had positive results.
System Maintenance
James was right on time, was professional and efficient. he explained what he did and the status of our system.
Annual check up/ maintenance
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie
maintenance/repair
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.