Customer Reviews and Testimonials

Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.

Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!

Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.

John, was great explaining the process. He was on time and very friendly.

JON was very informative and explained the perma seal process very well , thank you Jon

Jake was courteous and informative about how to best keep my basement dry and my home healthy.

Dylan was very helpful, and very nice. I recommend him everytime

Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.

Christian was great. Very informative

Thanks Christian for your attention to detail

Keagan was excellent as always professional helpf informative. Thanks Keagan trust you the best. Andy. You guys need more like him he does your firm reputation HE IS YOUR REPUTATION at its highest!!! Andy Andrews

Keegan King came this afternoon to do our annual maintenance inspection.
After checking outside discharge area, he started cleaning out the window wells. I informed him that PS had not installed those, but he said he’d clean them out for us anyway!
I had questions for him about the Basement Defender plan and understanding the app. After doing his inspection, he took the time to explain how the system works and the plans available. We had Keegan as our tech in 2022 and were very impressed so we requested to have him come out this year. Keegan is knowledgeable, personable and as mentioned above goes above and beyond what was expected. He is truly an asset to PS and I’d highly recommend him!

Keegan arrived on time and quickly got to work checking my pumps and battery backup, etc.. He explained that while the pumps were working the battery needed to be replaced. He explained the cost as well as the cost of a three year service plan, called a three pack. I agreed to the three pack and new battery since it made sense. I’m very happy with Keegan and his quality of work,

Keegan did a thorough job of inspecting the system and explained things in a clear concise manner. He also explained all services of Permaseal and represented the company very well.

Keegan was great! Very helpful and knowledgeable.

Excellent service.

Keegan was on time and very professional

Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.

Technician, James Heath, performed said inspections at my son’s house in Darien on July 26th. James arrived on time, introduced himself and explained the scope of his visit in a very concise and clear manner. Inspections were completed very quickly. He went over the results and identified other areas he felt should be noted. Explained same and formulated a proposal on the spot and submitted accordingly. I found James to be a very personable and professional individual. He is a team member that any company would be happy to have. So, a big shout out for a job well done! A sure 5 star rating.

Jim was very polite and informative