Customer Reviews and Testimonials

Alejandro Lopez was very friendly and thorough. He checked the sump pump and cleaned the basin. He was able to leave me with a packet of information in the event that I sell the house so the new owners know that they will not have any water issues in their basement.

Very knowledgeable and awesome service! Jon was great

Jim G came out and explained my options for our sump discharge line. He was very knowledgeable and professional. I scheduled the repairs he recommended.

Jim G came out and today and performed a structural assessment. I was pleased with his honesty that I did not have a structural issue. Highly recommend him and Permaseal.

Jake was courteous and professional gave us great information about the age and wellness of the water heater and sump/ejector system Appreciate his professionalism and expertise.

Jim G was great. He showed up on time and was very professional. Called about cracks but he gave good recommendations on a back up system for my sump pump as well as new egress windows.

Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…

Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.

Jessie was awesome!

Antonio Garcia was a huge help. I’ll recommend him to anyone who has basement issues

Outstanding experience from start to finish. Thorough evaluation of best approach to flood control by consultant (Mike) and Kurt (plumber). Tanya did a superb job in wrestling a permit from Cook County! Marco and his crew were professional and meticulous in their waterproofing work. The work site was left spotless! Perma-Seal is doing it right! I would recommend them to anyone considering this type of work.

We are very happy with their waterproofing work in our home.

The gentleman who came to our home for the waterproofing job was fantastic. I could not have been happier. He was professional and courteous.

Jose is the best. He’d better get a raise before I hire him! Great waterproofing service. 100% satisfied.

On time, professional waterproofing job. It was done quickly with no mess, awesome job.

2 of the hardest working guys I ever have seen came to my home today to do basement waterproofing work. Thanks again!

Jesus D. and Ramon D. are the best. I am very satisfied with the waterproofing work done in my home.

Dan R. is a very knowledgeable sales person and he also helped me when I e-mailed him with questions about our waterproofing system after it was installed. I will be calling him again when any other basement problems need to be addressed.

Great sales and waterproofing service. I am satisfied with the work done.

Karl and Dave did a great job with the installation of the new waterproofing system.

Tyler was very personable and professional. I felt comfortable with what he told me and his diagnosis. He did not sell me but explained the condition of my current system, inspected the foundation and the Permaseal trench. I was confident in what I was told and chose one service and postponed another.

Anthony was very professional in performing maintenance. He explained his work in words that I could understand. I liked his recommendations for additional warranty on the pump. He was a pleasure to have in our home.

anthony did a great job

Jon was very informative

Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed

Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.

Geo was very polite and took the time to explain the options to me.

Anthony was very helpful today. He came to check on the dehumidifier in our crawlspace. He noted it was not working properly and was able to replace it while he was here. He also explained incapsulating the crawlspace. We are going ahead with that too. We are very pleased with all the work we have had done.

Very pleased with Sam’s thorough work. Thank you!

We’ve dealt with PermaSeal a few times since buying our house 2 years ago. Most of the people we’ve dealt with have been great. Admittedly, one was subpar. And there have been a few hiccups with projects here and there that PermaSeal rectified. But Tyler’s visit the other day was spectacular. He was super knowledgeable, friendly, provided some easy DIY things I could do to help my crawl space, and set my mind at ease about some other things I was worried about. If something comes up again, PermaSeal is my first call. Especially if they hire great folks like Tyler.