Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Kyle Nelson came and did a great job!
Basement Waterproofing
I had work that needed to be done regarding cracks and waterproofing in the basement, and PermaSeal provided a comprehensive solution. The consultant (Don) was very attentive and communicative. They sent a great crew, led by Perfecto. The job was finished on time and within the estimated price.
Preventive Maintenance Service
Anthony was great! Very professional and knowledgeable
Preventive Maintenance Service
Anthony explained everything well, very professional, and very punctual. We want him to come every time we need our system maintenance!
Preventive Maintenance Service
Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.
He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.
Insulation
The guys were on time and explained everything to me and was very professional.
Preventive Maintenance Service
Christian did a great job. Changed our batteries and let us know we should enlarge our pit.
Preventive Maintenance Service
Anthony did a great job with his inspection and explained by different options by most importance, and also options to stay proactive and fully covered.
Preventive Maintenance Service
Very friendly and efficient.
Basement Waterproofing
Jim G was out today to inspect a leak I experienced last week. He performed a hose test and determined the issue. He presented a video that explained the issues with my home. Very professional.
Preventive Maintenance Service
Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
The technician who did the inspection was excellent. He was extremely thorough. He explained things that no one else had previously. He was very helpful and informative and made sure he thoroughly tested the sump pumps.
Preventive Maintenance Service
Jesse was extremely knowledgeable and helped solve an issue and question that I had. Jesse is top notch!!
Preventive Maintenance Service
Great representstive.
Preventive Maintenance Service
Jake Baron was a Great representative
Preventive Maintenance Service
I was greeted by Antonio Garcia with a friendly smile and introductory handshake. Antonio was on time and called to say when he was on his way. I really appreciated this courtesy. Antonio was very thorough and explained his findings very clearly. He made some suggestions which I appreciated as well. Thank you Antonio.
Preventive Maintenance Service
Antonio was very knowledgeable and answered all our questions. Thank you
Preventive Maintenance Service
Very personable, engaged and thorough. Great listener and excellent representative of Permaseal.