Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
Great job! Perfecto and team knew what they were doing and got the job done. They were professional, careful of the property and cleaned up after they finished. Perma-Seal is lucky to have such good employees!!
We have been using Perma-Seal for 30 years and have always had a great experience!
Back-Up Sump Pump Installation
Andres Rincon completed a very careful and thorough installation of my nee Defender Back-Up system. He also provided a clear and concise explanation of how the new system operates.
I have been very happy with Perma-Seal’s overall services over the years. Having Andres on the Perma-Seal team is definitely a continued reason to be happy!
Preventive Maintenance Service
Alejandro Lopez was very patient, informed and answered all of my questions
Preventive Maintenance Service
Jon was excellent knew what he was talking about and very informative
Preventive Maintenance Service
Antonio was on time, courteous and professional. He made sure that I understood what needed to be done and what to do in case the same issue arises. Super professional and kind.
Sump Pump Replacement
Great job done by Victor and his crew.
Sump Pump Repair
Very pleasant, efficient service with Tomas. Explained procedure, showed all the steps as completed. Cleaned inside area, outside area professionally completed. Highly recommend Permaseal.
Foundation Repair
Thank you George Heller with for free estimate today- look forward to having the work done!
Preventive Maintenance Service
Jake was professional and knowledgeable about everything discussed we greatly appreciate his service.
Basement Waterproofing
Alex demonstrated exceptional thoroughness, offering detailed guidance on maintenance and addressing all my inquiries. I was highly impressed with the amount of time he dedicated to his inspection.
crack and tie rod repair
Very professional explained everything needed
Basement Waterproofing Estimate
Nick L. Was very informative and detailed. He gave us estimates on services we may need as well as suggestions. He answered all our questions thoroughly. It was a pleasure working with him. I would definitely recommend their services.
Window Well Covers
Henry Heller gave a full explanation of the repair that was needed.
Water seepage inspection
Nicholas L was very helpful and was very clear with the entire process and made sure to explain all of the steps. Also he tried his best to find all of the possible solutions and even provided various options.
Basement Inspection
I believe Nick L. Is a great employee of Perma Seal. He is very helpful, he waited for me, he explained everything in detail and was honest and didnt hide anything. He was very positive and great attitude. I like that he did not keep anything from us no matter the price.
Basement Inspection
Nicolas Liguras was very thorough with explaining how Perma Seal works and the various options available to me. He came right in a found the source of my leakage and made sure I understood how Perma Seal would alleviate my issue. Nick was a pleasure to talk with and is a great representative for the company.
Consultation and inspection of lower level of walk out basement for moisture seepage through existing concrete floor.
Brett arrived on time and sat with me for awhile giving me a history of Permaseal and their success in helping homeowners. We then toured the areas of concern and discussed the history of the home itself. Brett asked multiple questions to get a full understanding of what I was seeking and came up with the perfect solution for my issue. I appreciate his frankness and his visual aids in finding a solution for my problem. I am not a first time user of Permaseal but can tell you with knowledgeable and dedicated ’reps’ like Brett and services/products like no other Permaseal is clearly this homeowners ‘go to’ company.
Keep up the great work!!
Wall liner
Had work done in 2018. The work was wonderful. I have not had any seepage problems ever since they had done the work. I have scheduled an appointment to have additional work done to my house, because I trust him to give me the best estimate in to him. Peace of mind with their work. Thank you once again, Perma Seal.
Waterproofing
Brian did a great job locating the source of the water leak in the basement.
Basement Wall Sealant
I want to thank the guys who were here on-time and responsive. They arrived and completed the job, cleaned the space and followed-up after the work. We had record rain the following night and I was extremely concerned. I did not get any water in my basement AT ALL! My spouse and I are so happy as it comes with a life-time warranty. I would recommend this company immediately. Great job and keep up the great work.
Foundation Repair
Everything was great!! Very Professional. Price was MUCH less than I expected it to be for the foundation repair job. Would very highly recommend.
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
crack repair
Our report card from Richard B in Elmwood Park shows his overall summary for the crack repair we did below:OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
wall crack
Phillip gave us a 5 out of 5 stars for the work our team did repairing his foundation wall crack on home located on Mustang Court in Streamwood. Our client report card shows:The office staff answered promptly and was friendly and courteous. 5The office staff communicated with me effectively. 5
Foundation Crack Repair
Blas from Perma-Seal repaired a crack for Vicki R. in Bartlett, IL. Vicki gave Blas and the crew a perfect rating.
Service Call on Crack Repair
Jamie from Perma-Seal performed a service call on a visible crack in the wall for Eric S. Eric was ecstatic about the work done and gave the crew the best overall ratings possible.
Wall Anchors
We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.
Service Crack Repair
I was very pleased with everything Perma-Seal had to offer. Everyone worked fast and professionally.
Service Call on Crack Repair
We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.
Warranty on Wall Anchors
Technician was very courteous and professional. He explained what work would be done and summarized everything before leaving.
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Sump pump check
Doug explained everything and took care of our issue quickly. He was very professional and friendly.
found where water leaked into basement
Brian Meltzer spent 2 hours looking for source of water leaking into basement. Had to break through dry wall at 8 or 9 locations to find the actual entry point. The problem was caused by faulty concrete sealing at opening for the telephone line. Marvelous persistence and great creativity in locating this hidden problem. Superb Permaseal employee!
Drainage Flange, Triple safe liner and lots of stone and concrete work.
Perfecto and his crew completed the work without any hassles and the work looked great when finished. Minimized the amount of dust and cleaned up when the project was done. 100% satisfied with the work and the leadership and work provided by Perfecto. Would certainly use again.
Repair crawl space, encapsulate.
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
Concrete Fill
Very efficient, job done quickly
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Concrete Lifting
Jack Castella was very helpful. He clearly explained our options without trying to push us into something we didn’t need. He spent time consulting with others to find a great solution water accumulation on our driveway. If the work product is as good as Jack was we expect to be very satisfied.
Basement Waterproofing
Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S
Flood Control System Installation
Perma-Seal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.
Basement Waterproofing
After having 2 major basement floods and a few minor ones over the years, I decided to throw in the towel and give Perma-Seal a call. A rep came out a few days later and assessed my situation and gave me an estimate on the spot. The price was lower than I thought it would be. The salesman was very professional and ‘no pressure’. He did inform us, though, that they were so busy they wouldn’t be able to install the system until the first week of October and this was the last week of June, 2009! I kept my fingers crossed during the weeks prior to the install that we wouldn’t have anymore flooding rains. The crew came on the first of October and was finished the next afternoon. I’m writing this on July 24, 2010, after over 7 inches of rain fell on Chicago in less than 12 hours. I’m very pleased to say that my basement remained bone dry. It’s so dry that my dehumidifier didn’t even turn on. THANK YOU, PERMA-SEAL! I waited to write this review because I wanted to wait and see if the system could handle an Armageddon-ish rainstorm and it passed with flying colors! My poor neighbors are all bailing out their basements and I feel sorry for them. Needless to say I’m overjoyed with the Perma-Seal system in my basement. The only reason I didn’t give them 5 stars is because the crew left a bit of a mess for me to clean up, mainly concrete dust.
Foundation Repair
We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Perma-Seal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Perma-Seal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.
Preventive Maintenance Service
Dylan was very helpful, and very nice. I recommend him everytime
Preventive Maintenance Service
Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.
Preventive Maintenance Service
Thanks Christian for your attention to detail
Preventive Maintenance Service
Niko was very thorough with his explaining potential options for our home. Much appreciated.
Preventive Maintenance Service
Jon was great appreciate it time
Preventive Maintenance Service
Anthony was extremely thorough and explained his findings in detail.
Preventive Maintenance Service
Jake was polite and informative about getting my window well covered and repairing the cracked concrete in my basement.
Preventive Maintenance Service
Christian was great! He did a very good job, was kind, knowledgeable and reliable. I would recommend his work!
Preventive Maintenance Service
Had inspection done today by Nico. He was very clear and thorough. He explained all my options without any pressure. I am glad to have Perma Seal working with me.
Preventive Maintenance Service
Jake and Kyle offered great information and recommendations about keeping our home healthy