Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Installation
George was professional today and looking forward to sump pump install !
Bowed Wall Repair
Perfect and crew did a great job. Among other things we had plants were they needed to dig and they put the plants off to the side so I could replant them once they finished.
Sump Pump Installation
Jake did a great job being early and installing our pump offered information on how to keep our home dry and healthy
Basement waterproofing
Guys did a great job and work fast. Explained everything in detail before they left.
Preventive Maintenance Service
Christian was prompt and informed me that I needed another primary. I will be considering it. See you next year.
Sump Pump Repair
Antonio did a fantastic job on replacing the float switch on my sump pump. He was very courteous, friendly and professional when he initially contacted me as well as when he arrived at my house. He was very quick and efficient in the repair as well as very knowledgeable about some questions that I had. He was also training an individual and he appeared to be very helpful and knowledgeable in his training. I want to thank him again for his help!
Jim F.
Foundation Settlement Repair
George Heller was at the home . thank you and look forward to fixing this issue
Preventive Maintenance Service
Anthony was great! He took time to answer all my questions and went over my coverage on my system. He also flushed out my sump system to help maintain healthy pumps
Preventive Maintenance Service
John gave a complete explanation on his concerns. Very complete job.
Preventive Maintenance Service
Anthony did a great job inspecting our unit with recommendations and assurances. Would like him to come back to be our inspector in the future and installs in spring
Preventative maintenance
I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!
Preventive Maintenance Service
Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.
preventive maintenance
Had John come out today, from permaseal. Very personable and empathetic of needs for my home. Let me know of a service, that I may need in the future (when I can afford). Do a great job of preventative maintenance. Highly recommend.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Concrete Protection Estimate
Tom was very professional, knowledgeable and thorough.
Routine maintenance
James is an excellent technician. He was prompt and did a full review of my system. I was totally satisfied with his analysis. He was polite and personable. Thank you so much. I have used perma seal for many years and have always had positive results.
System Maintenance
James was right on time, was professional and efficient. he explained what he did and the status of our system.
Annual check up/ maintenance
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie
maintenance/repair
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.
Sump pump and track maintenance
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!