Customer Reviews and Testimonials

Dick came out and give us an estimate. Very professional – very happy with the whole process.

John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.

Kyle arrived on time for our annual maintenance inspection. He was thorough throughout the inspection of our home, both interior and exterior. At the end of our appointment we went through the checklist together and was helpful in answering any questions we had.

JR is amazing. He knows his stuff and helps to explain the process from start to finish. These guys are great and efficient. Would call them again any day.

JR is great! Him and his team really know their trade. They come in and tell you exactly what the cost is, how long it will take, and exactly what it is they are doing to fix the issue. Great job guys.

Anthony was very helpful with explaining the different options of recommendations, and not very high pressure like similar companies. Would highly recommend!!

George was professional today and looking forward to sump pump install !

Perfect and crew did a great job. Among other things we had plants were they needed to dig and they put the plants off to the side so I could replant them once they finished.

Jake did a great job being early and installing our pump offered information on how to keep our home dry and healthy

Guys did a great job and work fast. Explained everything in detail before they left.

Good job, although it felt like a high powered sales pitch at times.

Jon Groen came out to check the work I had done last year. Everything was great. He was very thorough in his inspection. Now I’m getting window well covers which he suggested I needed. Thanks Jon.

Keegan was my service provider today. He was punctual, polite, and knowledgeable. He took the time to explain everything my home needed.

Excellent service!

Keegan was on time, courteous, knowledgeable and professional.

Keagan was excellent as always professional helpf informative. Thanks Keagan trust you the best. Andy. You guys need more like him he does your firm reputation HE IS YOUR REPUTATION at its highest!!! Andy Andrews

Keegan King came this afternoon to do our annual maintenance inspection.
After checking outside discharge area, he started cleaning out the window wells. I informed him that PS had not installed those, but he said he’d clean them out for us anyway!
I had questions for him about the Basement Defender plan and understanding the app. After doing his inspection, he took the time to explain how the system works and the plans available. We had Keegan as our tech in 2022 and were very impressed so we requested to have him come out this year. Keegan is knowledgeable, personable and as mentioned above goes above and beyond what was expected. He is truly an asset to PS and I’d highly recommend him!

Keegan arrived on time and quickly got to work checking my pumps and battery backup, etc.. He explained that while the pumps were working the battery needed to be replaced. He explained the cost as well as the cost of a three year service plan, called a three pack. I agreed to the three pack and new battery since it made sense. I’m very happy with Keegan and his quality of work,

Keegan did a thorough job of inspecting the system and explained things in a clear concise manner. He also explained all services of Permaseal and represented the company very well.

Keegan was great! Very helpful and knowledgeable.