Customer Reviews and Testimonials

Keegan explained everything to me thoroughly and I really appreciated it. Thanks Keegan ❤️ 😊

Keegan offered efficient and effective service. Polite and professional service.

My family and I had the pleasure of working with a great team for the installation of our flood control system. The entire crew was great. Manny, who completed the electrical work, took the time to troubleshoot some issues that came up and communicated with us throughout the process. Gilberto and his team completed the excavation and plumbing side of the job. Gilberto and team were communicative and transparent throughout the process. They even discovered we had been overcharged during the initial contracting process and worked to adjust our overall loan amount. We would glady recommend this team.

Keegan was great ; prompt, provided great information , friendly !

Fantastic Service!

Sean was on time and explained everything. He found additional areas in my basement that needed attention and I appreciate him letting me know.

Sean was informative and helpful. He guided me through process.

Tony W. wad very professional and courteousl. He explained everything throughly and help me to understand everything necessary to waterproof my home.

From beginning to end this has been a wonderful experience…Ken and his survey of the problem and estimate (see my previous review for Ken Allan Laundie) to Lisa Kapun and her help navigating the execution of documents, scheduling and financing and then finally the fantastic crew that did the installation. Pedro the crew chief was very considerate, punctual, called ahead of time of arrival, explained what was to be done on the days they would be there, kept me informed and answered all of my questions. Manny, the electrician was fantastic…he was punctual as well, did not rush the job, he assessed the situation, came up with a plan, explained the process, was clean and tidy in my home and did a terrific job. He explained everything when he was done, showed me how everything worked and gave me parting instruction. The whole crew was friendly, tidy, hard-working, respectful of my home and property and did their best to leave my yard in almost the same way as they found it…which is kinda hard to do when you are digging up a huge whole, installing the system and then trying to fill it back up. Victor, Clemente, Marco and Usbaldo were great guys, very kind and hard working. I was amazed to watch the whole crew work together. They had a great rhythm, worked well together, it was as if they had all been working together their whole lives. I will now have a relationship with Permaseal for as long as I occupy my home and am very comfortable going forward that everyone that comes out for yearly checkups will be as professional and terrific as all these guys were. I would recommend this company to anyone especially if you want some peace of mind going forward about your basement and it staying dry.

Keegan explained in detail what he was going to do and the ins and outs of what the ejector pump and current dehumidifiers we have do. Keegan made sure our backup pumps in good conditions and connected to wifi. Keegan also looked over some other areas of our house that I had concerns with so he took measurements where needed and is working on getting us a quote for future repair. He also talked about the maintenance programs permaseal offers.

Keegan was very professional and knowledgeable and a pleasure to work with. He also called prior to arrival with the ETA and was prompt.

Thank You Keegan

Keegan was thorough, explained what he was doing. Gave me good information on reconnecting the sump to WiFi after power outages, as well as ongoing dehumidifier monitoring.