Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Dick was awesome. Explained the whole process and was in and out.
Preventive Maintenance Service
Antonio was very professional and courteous. He walked me through inspection and answered all my questions and concerns.
Crawlspace Inspection
Stephen Petersen showed up promptly as excepted. He was very thorough with his inspection and I received the report within 24 hrs.
Concrete Leveling
Tom very informative
Tom showed patience with helping me with all my questions
Preventive Maintenance Service
Jon was thorough and detailed finding the crack in his inspection
Crawl Space Encapsulation
Visit was a discussion of what Dick found in my crawl space. I appreciated his explanation and suggestions for resolving the issues he found. He was considerate and thoughtful through-out the explanation. I will follow up with my consultant and get back to you.
Preventive Maintenance Service
Two years after Permaseal installed our sump pump and filled cracks in our basement wall, I had them out for a maintenance inspection. I received exceptional service from our tech. He explained every step of the inspection. Explained things to look for in our basement that could cause water issues. Assured me that our pump was working and educated me on the life span of our pumps and water heater. In addition to this, he was prompt and friendly. Thank you for the great service!
Preventive Maintenance Service
Anthony is helping to restore my faith in Permaseal. I had an awful experience with them previously; however, this young man listened, answered my questions, addressed my concerns. I look forward to giving him the second chance that I thought that, after my last experience with Permaseal, I was reluctant to try.
Thank you, Anthony.
I shall see.
Outside PVC drainage for sump pump
George was great and gave me a quote the same day ! Thank you PermaSeal
Preventive Maintenance Service
Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.
Basement Waterproofing
Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.
Basement Waterproofing
I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24
Basement Waterproofing
Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Sewer Backup Prevention & Waterproofing
Perma-Seal came in today and gave me an estimate on some fixes that were needed for my home. I was shown step by step with a few videos what typically causes damage to a home, that damage had already happened to my home and what could be done to fix the problems. I feel confident moving forward with my decision to use Perma-Seal that the job will be done and addressed correctly.
Foundation Repair & Basement Waterproofing
George Heller was great to work with ! thank you
Basement Waterproofing
The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.
Sump pump, backup and battery replacement.
Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb
Basement Waterproofing
Dick did a Phenomenal Job of explaining everything very well.
Foundation Crack Repair
5 stars from start to finish! Thank you PermaSeal George Heller was great
Foundation Crack Repair
Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.
Foundation Crack Repair
George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!
Foundation Crack Repair
Bob Suren did a phenomenal job explaining the crack repair process. Very happy with PermaSeal will recommend !!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Foundation Crack Repair
Thank you for your time George looking forward to fixing the foundation crack repairs !!
Foundation Crack Repair
Dick was extremely knowledgeable and helpful. Very quick and easy process.
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Foundation Crack Repair
Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.
Foundation Repair
Tom was knowledgeable and professional and provided an on-site detailed quote of 2 options.
Thanks Tom
Crawlspace Inspection
Stephen Petersen showed up promptly as excepted. He was very thorough with his inspection and I received the report within 24 hrs.
Crawl Space Encapsulation
Visit was a discussion of what Dick found in my crawl space. I appreciated his explanation and suggestions for resolving the issues he found. He was considerate and thoughtful through-out the explanation. I will follow up with my consultant and get back to you.
Crawlspace encapsulation
George did a 5 star job
Crawl Space Repair
Jesse is a wonderful guy. Very informative and courteous. Thanks jesse
Crawl Space Waterproofing
Dick came in and gave us a fair and honest appraisal on our crawl space. We are pleased with his presentation, and look forward to a clean crawl space.
Crawlspace Encapsulation
Very happy with George Heller and his service today ! Doing crack repairs and crawlspace encapsulation !
Replaced dehumidifier
Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.
Crawlspace waterproofing / encapsulation system
George Heller with Perma-Seal was great to work with. We have mold in the attic and crawlspace and he is going to waterproof and seal the home. Excited to have a dry crawlspace and healthy home again !
Crawl Space Waterproofing
Nick Liguras was extremely thorough in his evaluation of the status of our crawl space. He noticed areas of concern and presented options for addressing the concerns. Nick discussed my priorities and how we could plan the job in a way that addressed the most pressing issues while also planning for future work. He was very patient in answering questions and provided a lot of photos and a very specific quote so I knew exactly what needed to happen. He also gave me information regarding special deals and options for how I could budget for repairs. Most importantly, he respected me and was not aggressive or pushy as I considered my options. Thanks, Nick!
Crawlspace Encapsulation
Geovani Cabral did a great job.
Outside PVC drainage for sump pump
George was great and gave me a quote the same day ! Thank you PermaSeal
Sump Pump Services
Anthony and Nile came out to the home to check on the Sump Pump. They were able to detect a problem with the back up battery and did a replacement as promised in the warranty. They were both very knowledgeable and polite. They made the work and inspection easy to follow.
Sump Pump Replacement
christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.
Sump Pump Replacement
Geovani was prompt and got to work. Was very neat and organized. Everything turned out great.
Sump Pump Replacement
Tyler Made My day, He is a Great Asset to perma-seal He called and let me know he would be arriving in about 25 mins and was there on time. I let him know my husband would be there and he asked for a name. Tyler let us know what the issue was, what our options where, what we needed to do NOW and what could be done later. He was very confident in the work he was getting ready to do. Tyler was very PROFESSIONAL, KNOWLEDGABLE, COURTIOUS, Thank you TYLER
Sump Pump Replacement
Christian was professional and friendly and very competent and efficient. I appreciated his service.
Preventive Maintenance Service
Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed
Preventive Maintenance Service
Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.
Basement Waterproofing
The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.
Sump Pump Repair
Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.
Concrete Leveling
Tom very informative
Tom showed patience with helping me with all my questions
Concrete Leveling
Like the price and that it will be taken care of. Guaranteed for 6 yts
Concrete Lifting
Brett Meeker was excellent. He patiently spent the time to explain the process and gave us options for certain areas that were problematic. We explained to him that our previous experience with Perma-Seal in having inside drain tile installed, along with the clear explanation he gave about the current technology involved for concrete raising, were keys to proceeding with the project. We set a date for having the work done and paid a down payment. He knows his business.
Concrete Lifting
christian was very professional and explained everything about the issue we had. He explained our options thoroughly. very satisfied with entire process so far
Concrete Leveling
We have worked with Perm A Seal for many years and are always impressed with the professionalism, personality, knowledge and technology of the Perma A Seal team. We are working with Tom Bednar on this project and he is outstanding. Highly recommend Tom and the Perm A Seal team for any basement, patio and concrete projects.
Concrete Lifting
Tom was very good very informative and I would call again . Because very good exp
Concrete lifting
Christian was extremely friendly and answered all our questions. Pleasant, polite, knowledgable.
Concrete Lifting
Brett was very professional and will refer anyone who needs work to him and permaseal.
Concrete Lifting
Jesse was extremely professional and answered all questions and concerns my wife and I had.
Concrete Lifting
Brett was real professional and explained everything very well.
Preventive Maintenance Service
Dick was awesome. Explained the whole process and was in and out.
Preventive Maintenance Service
Antonio was very professional and courteous. He walked me through inspection and answered all my questions and concerns.
Preventive Maintenance Service
Jon was thorough and detailed finding the crack in his inspection
Preventive Maintenance Service
Two years after Permaseal installed our sump pump and filled cracks in our basement wall, I had them out for a maintenance inspection. I received exceptional service from our tech. He explained every step of the inspection. Explained things to look for in our basement that could cause water issues. Assured me that our pump was working and educated me on the life span of our pumps and water heater. In addition to this, he was prompt and friendly. Thank you for the great service!
Preventive Maintenance Service
Anthony is helping to restore my faith in Permaseal. I had an awful experience with them previously; however, this young man listened, answered my questions, addressed my concerns. I look forward to giving him the second chance that I thought that, after my last experience with Permaseal, I was reluctant to try.
Thank you, Anthony.
I shall see.
Preventive Maintenance Service
Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.
Preventive Maintenance Service
Austin K was the best. Efficient, kind, knowledgeable. Fixed the issue and provided excellent customer service. Thanks Austin!!
Preventive Maintenance Service
Antinio was awesome! Polite, knowledgeable, and detail oriented. Permaseal is an amazing company that provides an amazing service!
Preventive Maintenance Service
The technician Tyler Cook was very professional and thorough. Some advice was given on overall conditions in our basement which were very much appreciated.
Preventive Maintenance Service
Austin Keen was very kind and thorough. He made sure to explain everything he was doing and what we should expect to see. He made sure I understood how the app and the system work. He suggested tips on further protecting our foundation and made sure I knew how successfully the basement defender system has worked. I appreciate his kindness and his offering his phone number for “any questions, any time.” Five stars for sure! Jodi Biancalana