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Average rating for Perma-Seal Basement Systems, Inc. is 5 stars of 5 stars - based on 284 reviews
5
Crawl Space in Flossmoor, IL
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
5
Crawl Space in Elmwood Park, IL
Brian M came to my home for a problem with my crawl space. I had my crawl space perma sealed without having a drain tile installed 9 years ago. I had gotten a lot of big puddles of water from the heavy rain we recently had. Brian very patiently explained why this happened. The water had no where to go without having a drain tile. He took so much time with me and I felt like as if my own nephew was helping me. I told him I would call him to let him know what I decided. A few hours later I called him to say I was signing the contract. He was about 40 minutes away just leaving another customer. I asked him since they couldn't do the job till June 23 what should I do in the meantime. After a full day of work at 7pm he offered to come back to my house and wipe up all the many puddles with old towels that he said to get together. I was amazed how he went above and beyond the excellent service i had already received. It is very rare these days!He is im sure one of your most valuable employees. I will definitely spread the word.
5
Crawl Space in Elgin, IL
I just met with Duane Swiggum . He was very courteous and explained the entire process for my crawl space. I am signing for the work to be done as soon as possible. I was very pleased with his professionalism and knowledge.
5
Crawl Space in Hammond, IN
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
5
Crawl Space in Oak Park, IL
Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!
5
Crawl Space Encapsulation System in St. Charles, IL
Excellent job by the Perma-Seal team! Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team. The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!
5
Encapsulated crawl space in Schaumburg, IL
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
5
crawl space in Schaumburg, IL
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
5
crawl space in Lake Forest, IL
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example: INSTALLATION CREW: The installation crew arrived within the specified time period. 5 The crew was friendly and courteous. 5 The crew was professional and efficient. 5 The work area was left clean to my satisfaction. 5 OVERALL EXPERIENCE: Perma-Seal delivers an exceptional customer experience. 5 I trust Perma-Seal to follow through on commitments. 5 I would recommend Perma-Seal to family and friends. 5 Please rank the overall quality of the work you received on the following scale 5
5
Crawl Space in Highland Park, IL
Perma-Seal did a crawl space encapsulation on Michael's home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, "I like the work that Perma-Seal did on my craw space."
5
Crawl Space in La Grange, IL

I would like you to know how very much I've appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

5
Crawl Space Encapsulation in Elmhurst, IL

I have a dirt crawl space. High water table. Had bad experience with other "waterproofing company" Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

5
Basement Waterproofing in Elk Grove Village, IL

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

5
Crawl Space Encapsulation in Downers Grove, IL
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don't know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
5
Crawl Space in Willowbrook, IL
Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.
5
Crawl Space in Willowbrook, IL
They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.
5
Crawl Space in Wheaton, IL
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
5
Crawl Space in Arlington Heights, IL

During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.

5
Crawl Space Encapsulation in Chicago, IL

A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!

5
Crawl Space in Arlington Heights, IL
I had a top notch experience with the Perma-Seal folks... from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other "after" pictures posted... very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it... after another year went by... I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out... all still working great.... and free inspection as well. Can't beat that... they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not "pushy" by no means on the sell... just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks.... as I said, my experience has been top notch.

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