Customer Reviews and Testimonials
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Water proofing basement
Pedro and his crew were amazing! They did a lot of backbreaking work in order for our basement to be fixed. The team was extremely polite and they kept me up-to-date with progress from start to finish which is very much appreciated because this is a very big job and it makes you understand the process more in details and they keep you involved. The crew was able to answer all my questions and concerns from start to finish. A huge thank you to the team for helping my flooding basement stay dry!
Basement cracks
I want to let the company know that one of the reasons you have a 4.99 rate is your employees. Gilberto and Julio are two of the best you have. You are lucky to have people like them. Excellent work and character. Thanks
annual inspection
Derek Hall was very knowledge, helpful with ideas, and cleaned the dehumidifier filter. He was curious about the ‘turtle’, he never saw one before and wondered why we had/needed it.
Drain tile and consultation
Our sales/technition solved a problem and, later, gave advice on about other issues (window wells) that could contribute to water. Jacob is knowledgeable and giving.
Inspection
I was very happy that I called permaseal everyone has been super helpful and today I had my inspection for my basement to find out why it was leaking water. Zack Warren was my inspector. He greeted me with a smile and welcomed all my questions and eased my worries! He was very detail in explaining what was happening and what needed to be done to fix the problem. He didn’t try to up charge me for things I didn’t need and gave me options to help me afford fixing my basement. Thank you Zack and I hope the contractors are as delightful as you were!
Annual maintenance and replacement of broken sump pump cover.
This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.
Poly-Level Concrete raising
This service is highly recommended. We got our concrete patio lifted and we had some questions about the results. They did not hesitate to send someone out to adjust it and make it completely perfect. The crew was very knowledgeable, easy to talk to when figuring out the best approach, and completed the job to our satisfaction like true professionals. In this day and age, customer service is the most valuable commodity, and these guys are cornering the market on it…thanks so much! (Repairs done 8-16-21)
Overhead Sewer Conversion
Howard was the lead plumber on our overhead sewer conversion. He explained everything he was going to do and how he was going to do it. the entire team worked worked very hard for two days on the project and we found them all appealing and very nice to work with. The only issue is that we had a second plumbing project and due to a last minute scheduling change they sent someone else that had no communication with Howard and unfortunately Howard will be returning to redo the project as it wasn’t completed as presented. We will only work with Howard.
Estimate
Tom Bednar came over today for my estimate. He was very professional and very thorough. Hope to be able to do business with your company.
Waterproofing basement
Enrique and Leo did an excellent job on waterproofing my basement.Hard workers with quality work.They are the best,strongly recommend the right guys for the job.JimMunster Indiana