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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 463 reviews
5
Replacement window cover on basement escape window in Aurora, IL
Just want to complement your employee Mariano Mavro on an excellent job he did on replacing the window cover. He was courteous and explained in detail what he was going to do. He did this in a pleasant manner as he enjoyed his job and was proud of Perma-Seal. He gets a top rate from us. I would recommend Perma-Seal to others.
5
Routine Maintenance in Streamwood, IL
Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.
5
Basement waterproofing estimate in Bourbonnais, IL
Sherry was so friendly and informative and answered any questions I had regarding the details of waterproofing my basement! We are looking forward to having a safe comfortable area to enjoy in just a few weeks!
5
Sump Pump and Backup sump pump system in Naperville, IL
We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.
5
Wall Anchors in Crete, IL
Our plan was to compare two companies and decide which would best meet our needs. After back to back appointments we immediately decided to go with Perma-Seal. Mr.John Fergusons presentation was absolutely awesome! He was extremely professional and knowledgeable, and he thoroughly answered all of our questions.In addition to Johns verbal presentation he also provided a very detailed video which was fantastic. Customers want to know what theyre paying for, and the video cleared showed how the work would be done in a step by step format. John please keep up the good work!!!
5
Replace window well liner and install covers for 3 window wells in Wheaton, IL
Mariano called at 7:30 this morning to inform me of his arrival time. He and Alberto arrived on time and got right to it. They wasted no time removing the old window well liner and immediately began prepping the well for the new one. While Alberto put the finishing touches on the interior of the window well, Mariano measured, then built the new covers for each of 3 window wells. Upon completion, Mariano walked me through what was done and answered any questions I had. Both technicians were very friendly and professional. I had Permaseal waterproof my basement 20+ years ago to my utmost satisfaction and I will continue to trust them with any other projects in the future. I highly recommend them for you.
5
Install new sump pump and repair basement crack in La Grange, IL
Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!
5
estimate in St. Charles, IL
Duane came out to look into a wall crack below the garage. He worked diligently visiting several parts of the house. After further analysis it was concluded that there was no structural damage to the foundation. I very much appreciate the honesty and professionalism of Duane.
5
Crack repair in Hinsdale, IL
Manny R did a a great job, he was very efficient and timely. We appreciated his hard work
5
Electrical in Elmhurst , IL
Matt Tomfohrde and Elijah came to the house today to complete electrical work on the outside of the house. They worked tremendously hard from 7:45 AM to 6:00 PM non-stop in the 90+ degree heat! They came between the time they said they would and worked extremely hard all day long. Matt and Elijah were very personable and kind. Matt talked through each detail of the work before, throughout, and after the process which was extremely helpful. This is the third time I have met Matt T. and he has been so knowledgeable and helpful each time. I highly recommend Perma-Seal especially because of the great employees they higher such as the electrician, Matt T. THANK YOU, MATT & ELIJAH!! You guys are the BEST!!
5
Preventative maintenance on 3 sump systems in Palos Heights, IL
Kenneth Allan and Rigo serviced 3 of my sump systems. They were professional and efficient, and Allan explained service packages more clearly than I had understood them. My systems were installed at different times during the past few years, and it was good getting an update on what was installed and when, as well as any warranties that are still in effect. Thanks.
5
Concrete Lifting Consultation in Arlington Heights, IL
Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I'd like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.
5
Additional work to basement drain tile system - adding a flange solution for iron ochre problems. in Winfield, IL
About 10 years ago, Perma-Seal put in a basement drain tile system to solve seepage problems, and we had about 9 good years without problems. But then new issues surfaced due to iron ochre clogging up the works. So the Perma-Seal crew came out this past weekend and installed a new flange solution to help keep the system clean and eliminate the resulting seepage that had resurfaced. The team that came out on Saturday morning (Sergio, Alex, Abel) were on time, truly professional, friendly and worked so very hard, while temperatures approached 90 degrees and high humidity. The work was explained well and they were patient with questions. The work was completed within the estimated time and the site cleaned up well. Now we wait for the next big rain events!
5
Preventative Maintenance in Calumet City, IL
Gene Krukowski came to my home for Preventative Maintenance in June, 2019 and he was friendly, professional, timely and provided to me helpful tips. Because of this Gene deserves the highest rating provided. Thanks again Gene!
5
Wall Anchors, extension rods and interior crack repair in Joliet, IL
Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall - all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.
5
Installing Perma-Seal Basement System for water problems in basement. in Evanston, IL
The crew, made up of Fidel, Sebastion, and Chu, was fantastic: professional, skilled, punctual, and thorough. These men were a pleasure to have in our home, providing pleasant misdemeanors as well and hard work (leaving our basement clean, water-free, and buttoned up for the next deluge).
5
Cracks in the basement in Homewood, IL
Ramon Duron was extremely helpful and demonstrated outstanding customer service. He called the office to see if he could seal the cracks in basement today. He was able to get someone else to take care of his appointments. That’s customer service and professionalism
5
Assessed Issues with House, Porch and Patio in Downers Grove, IL
Romy Shaheen was our Preventative Maintenance Technician. He came to Mom's house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.
5
Sump Pump Inspection in Woodridge, IL
Romy came out today to inspect our sump pump and install a cover over the basin. He was very thorough and explained everything. He took his time and did an excellent job. I would definitely recommend Perma-Seal and Romy!
5
Backflow maintenance in Winnetka, IL
thumbs up on Allen and Rigo!
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