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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 432 reviews
5
Repair of multiple foundation cracks. in Western Springs, IL
Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!
5
sumppump in Dora, AL
Really appreciates the wonderful and the informative guide on the sump pump. Not only does it help in understanding the installation of the sump pump but also the major and minor problems that could be faced by the owners when installing till its usage have been clarified very elaborately and the solutions have been provided in a detailed manner. http://thesumppumpguides.com/ a href="http://thesumppumpguides.com/>thesumppumpguides</a>"
4
Basement seepage and new sump pump hole with sump pump in Downers Grove, IL
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can't even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
5
Sump pump maintenance and general inspection in Palos Heights, IL
Doug came on time and provided pump maint. He also processed a wall crack request and scheduled a repair time . He was knowledgeable, friendly, and courteous. Thanks
5
Foundation repair in Lockport, IL
I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you
5
Foundation Estimate in Arlington Heights, IL
Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.
5
Service call in Elk Grove Village, IL
Allen was the most recent Perma- Seal employee we've delt with over the last decade and he also exhibited a knowledgeable helpful and professional attitude. We will continue to use and recommend this company because of Allen ☺️
4.9
Installed separate circuit for sump pump in Aurora, IL
Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn't hesitate to call again for any problem in the future.
5
foundation repair in Marseilles, IL
Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you
5
Maintanance check for warrenty in Chicago, IL
Allen Laundie and his associate Rigo answered all the questions I had about how the system works and replaced the monitor which had a bent switch and the battery which was not charging properly because of it They were extremely courteous and professional.Thanks,permaseal!
4.9
foundation repair in Palos Heights, IL
Id like to thank Ramon Duron for his quality in repairing my foundation. great job!
5
plumbing and foundation repair in Arlington Heights, IL
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area. Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
5
Foundation crack sealant in Chicago, IL
My patience paid off. The first technician Perma-Seal sent out for service didn't seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven't had a drop of leakage in my basement ever since.
5
Leak check, sump pump battery replacement in Tinley Park, IL
We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn't have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!
5
new water heater in Arlington Heights, IL
Howard, Chris and Rigo installed our water heater and did a very good professional job. They were very clean and efficient and I would highly recommend them and Perma Seal.
5
basement repair from water in Hammond, IN
i want to thank pedror, juan and beame for the job they did on my basement it was impressive the way they fixed our problem. they amount of work they put into our basement was truly amazing. i am so grateful that they worked so hard on our house. thank you so much pedror, juan, and beame.hope that if i need more work on the house you come back.
3.9
Electrical in Downers Grove, IL
Would like to thank Matt Tomfohrde who came to my home to wire in a separate breaker for my new Sump Pump. Not only did he do the wiring in a quick time frame also relabeled my electric panel for me. This is a good safety measure. He explained everything for me and labeled my panel as to know what switches are used for. Did a good job for me. Thank You
4.9
quote in Des Plaines, IL
Dave C, was very knowledgeable and helpful in explaining our problem and providing us with the services we need.
5
Consultation and estimate in Midlothian, IL
Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.
4.9
sump pump maintenance and sale of battery back up sump pump in Naperville, IL
Allen Laundie was efficient in checking to ensure that my sump pump was functioning properly in this bitter cold weather. He also was thorough in explaining to me the importance of having a back up sump pump which will be installed next week.
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