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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 408 reviews
5
Driveway and screened porch repair in Beach Park, IL
Your field rep Dave Conforti did a OUTSTANDING job of coming up with a fix for the problem we have here at the house. He made numerous calls to consult with your team and seemed to be genuinely concerned about helping fix the problem we are having. So far we are very happy with his assistance and concern as we still are waiting for the work to be done this upcoming spring. Hopefully the upcoming project goes as well as his service. Please pass a thank you along to him for his help so far
5
Sump pump preventative maintenance and replacement in Chicago, IL
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven't had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit's stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
5
Preventive maintenance in Naperville, IL
Dustin did the inspection at our house. He arrived on time, was pleasant and personable. He explained what he did and offered us some recommendations. I would highly recommend him.
5
estimation in Schaumburg, IL
We were going to buy a house and I called for estimation. Rick M has came over all the way down and helped us in understanding the problems and where it is without getting access to the house. He was excellent in guiding you through the problem and He didnt even taken payment just for coming down. But His explanation of problems and from outside issues was very informational even as a whole building. I highly recommend Perma-Seal. My family also had a good service from previously.
5
Basement drain tile repair in Twin Lakes, WI
When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.
5
Consultation in Lake Forest, IL
Rick C was so patient with us and answered every question. He showed us videos of exactly how the work would be done and gave us comfort knowing permaseal was the right choice.
5
Chicago, IL (Southwest) in Chicago, IL
Permaseal did some plumbing work for my elderly father, Manny & Rigo did an excellent work for him. They were very professional and detail. Made my dad feel very comfortable and happy. We highly recommend Permaseal they really care for their customers
5
New sump pump with new backup pump and battery backup in Lyons, IL
Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.
5
Kitchen sink faucet, had a water leak,and needed repair. in Steger , IL
Excellent service,Victor and Ryan,were very knowledgeable and professional.
5
Evaluation of possible leak in Orland Park, IL
Ramon Duron was courteous, clean, and very helpful. He took the time to patiently examine the site and explain what was happening. Very pleased customer. Thank you
5
basement sealing in Orland Park, IL
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
5
Service caulk edges of cleanline spacer eval puddle of water in Hinsdale, IL
Vincent’s arrived early for his 8am service call this AM. He reviewed job and explained it to me as we are new to our home. He sealed all edges in preparation for radon mitigation. Wanted to have each vendor handle their respective issue. He even swept debris which was beyond my expectation for today. He further told me source of puddle was a leak incopper line overhead from humidifier adjacent to furnace. Thank you!
5
basement waterproofing in Oak Forest, IL
Ramon D was courteous, clean and did a good job.
5
Main pump and backup system pump installation. in Orland Park, IL
Excellent service (friendly, informative, helpful, professional).
5
MARK LEMENAGER in Oakbrook Terrace, IL
Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.
5
Sump Pump Drainage in Joliet, IL
Excellent job - Pedro and Jesus were great!
5
Interior Drain Tile in Glenview, IL
Excellent service and job well done by all, from Brian the Consultant to Tomas V. and his install Team. Top quality in materials and workmanship. Great job. Thank you.
5
Replaced the ejector pump in my backup pit in front of my house. Victor & Rigo were very nice and helpful. in Niles, IL
Victor and Rigo put A new ejector pump in my backup pit in front of my house. They were very, nice and helpful.
5
None to date! in IND HEAD PARK, IL
Perma-Seal appears to have a bit of a back log. I first contacted them in June 2018. My contract with them dated 7-3-2018 has not been started to date. They first showed up to work on 10-15-2018, but were unprepared to begin. They have since changed the location of their office, and they couldn't be reached by phone today . I have asked for my down payment money back, but get no reply.
5
pending job on honeycombing a basement crack and sump pump replacement in Skokie, IL
Dave C was engaging and easy to talk to. He walked me through reasons why we're seeing the seepage/leakage we're seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
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