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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 442 reviews
Waterproofing in New Lenox, IL
My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.
Free Estimate in Glen Ellyn, IL
I had Eric come out last week for a free estimate about the water/sump pump continuously running in my basement and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS EXPERIENCE!!!! Eric was extremely professional, knowledgeable, and helpful in diagnosing the cause of my water concerns. He called me directly to confirm his arrival time that day, showed up on time, and honestly couldn’t have been more helpful. As it turned out- I did not have the water problem I thought I did, and did not need to schedule service, but you can believe that I will be calling Permaseal AND ERIC (!) next time I do! Thank you for running such a professional and compassionate operation.
Foundation cracks / sloping stairs and sidewalk in Plainfield, IL
John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I'm pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.
Fondation cracks and sloping stairs and sidewalk in Plainfield, IL
John Fergerson was here today. He explained everything very well and was very knowledgeable. We are so happy to have gone with your company. He listened to all of our concerns and suggested products that we should get. Thank you
Structural Foundation Repairs in Colorado Springs, CO
The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew
crack sealing and crawl space drain tile in Lake Villa, IL
Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.
Estimate for crack in foundation and for window well covers in Plainfield, IL
Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.
Annual Sump System Mainenance in Willowbrook, IL
Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.
Sewers rodding/shower temp setting in Hazel Crest, IL
My technician Jason was awesome from start to finishhe initially came out for one problem and noticed another issue with my sewage. He was able to assist and schedule for me to have my sewage issue handled the next day. He explained everything thoroughly and simply. Hes very professional and courtesy and was able to complete both jobs promptly! I will definitely recommend perma-seal to my friends and family.
Replacement Pump in Skokie, IL
Chris DeLuca replaced our original pump the other day. He was a delight to work with. Professional, Personable. A real pleasure to work with.
Repair of multiple foundation cracks. in Western Springs, IL
Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!
foundation repair in Palos Heights, IL
Id like to thank Ramon Duron for his quality in repairing my foundation. great job!
Maintanance check for warrenty in Chicago, IL
Allen Laundie and his associate Rigo answered all the questions I had about how the system works and replaced the monitor which had a bent switch and the battery which was not charging properly because of it They were extremely courteous and professional.Thanks,permaseal!
foundation repair in Marseilles, IL
Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you
Installed separate circuit for sump pump in Aurora, IL
Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn't hesitate to call again for any problem in the future.
Service call in Elk Grove Village, IL
Allen was the most recent Perma- Seal employee we've delt with over the last decade and he also exhibited a knowledgeable helpful and professional attitude. We will continue to use and recommend this company because of Allen ☺️
Foundation Estimate in Arlington Heights, IL
Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.
Foundation repair in Lockport, IL
I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you
Sump pump maintenance and general inspection in Palos Heights, IL
Doug came on time and provided pump maint. He also processed a wall crack request and scheduled a repair time . He was knowledgeable, friendly, and courteous. Thanks
Basement seepage and new sump pump hole with sump pump in Downers Grove, IL
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can't even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
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