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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 389 reviews
5
pending job on honeycombing a basement crack and sump pump replacement in Skokie, IL
Dave C was engaging and easy to talk to. He walked me through reasons why we're seeing the seepage/leakage we're seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
5
Video camera in sewer line to determine if problems exist in Oak Lawn, IL
Permaseal’s technician, Howard Hughes, was very professional and explained exactly what the camera was seeing in our sewer line to the village sewer line. All my questions were answered by Howard and has eliminated a major cause of our problem with basement flooding and offered suggestions to remedy our problem. Howard was professional and obviously knew his craft. Thanks Howard for your expertise and answers b
5
crack repair & window well covers in Lake Villa, IL
Had window well covers installed by Mariano M. showed me how they were attached and even stood on them to show how strong they are. Did a great job.
5
electrical work in Palos Heights, IL
David Glim did some electrical work in my basement promptly and very well. Did not have to wait at all, in fact,was early which was great for me, it freed me up . He was very knowledgeable and explained why/what he was doing. Terrific job.
5
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks in Libertyville, IL
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
5
Multiple in Westchester, IL
I have used Permaseal for multiple services over the past few years. Each time I have pleased with the services and treatment I have received. Today is no different. Through my own negligence, I broke the lid of one of my bubbler pots. So I drove to the Burr Ridge/Willowbrook location to see if they had a replacement part. Fortunately for me, I ran into Joel and Jim. Even though the were probably headed out for lunch, they stopped to help and found just the part I needed! Thanks so much, gentlemen! You made my day!!
5
Waterproofing in Skokie, IL
We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!
5
Warranty work in Calumet Park, IL
Outstanding outstanding outstanding yes yes yes! Gene diagnose the problem and promptly address all the issues. Gene is very professional very courteous. Great to talk to and work with. I would always request Gene for all my Perma Seal services.
5
Basement Waterproofing in Union, IL
Sergio Alejandro was the OUTSTANDING crew chief for our basement waterproofing. The entire crew was courteous, neat and prompt. Sergio reviewed everything his crew would do, professionally handled the unforeseen issues that occurred and efficiently cleaned up everything when they were done. This was a quality job.
5
Sump pump replacement in Medinah, IL
Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.
5
Dehumidifier Repair in Clarendon Hills, IL
If you ever worried about a company standing behind their product, fear no more with Dan Weber on your side. Dan followed through on an issue that I was not sure would ever be resolved. He rallied his managers, followed up, and literally walked through my front door with a replacement product to fix our problem. Dan is the kind of guy any reputable company should have on their side. And, this kind of service is what makes customers come back. Thank you Dan for tackling this problem and helping us out!
5
Warranty work in Calumet Park, IL
Outstanding outstanding outstanding yes yes yes! Gene diagnose the problem and promptly address all the issues. Gene is very professional very courteous. Great to talk to and work with. I would always request Gene for all my Perma Seal services.
5
maintenance check of encapsulated basement, pump replacement in Arlington Heights, IL
Service technician "Dustin" (sorry, don't know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
5
Replace and hook up sanitary tub in Downers Grove, IL
Chris was a really nice polite guy. He took out the old sanitary tub and put in a new one. He was efficient, polite, and knowledgeable and I would use him for any plumbing need I had
5
Repair crawl space, encapsulate. in Downers Grove, IL
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
5
New Pump and Backup in Westmont, IL
Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista; I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug's service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.
5
Repair crack in basement wall in Northbrook, IL
Mariano M. was the Perma- Seal representative. He called informing me of his estimated time of arrival. He was in company uniform, explained how he was going to repair the area. He was very professional and completed the repair and left the area clean.
5
Drainage Flange, Triple safe liner and lots of stone and concrete work. in Palatine, IL
Perfecto and his crew completed the work without any hassles and the work looked great when finished. Minimized the amount of dust and cleaned up when the project was done. 100% satisfied with the work and the leadership and work provided by Perfecto. Would certainly use again.
5
Sump pump in Lake In The Hills, IL
Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!
5
annual system check-up/maintenance and pump replacements in VLG OF LAKEWD, IL
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
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