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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 516 reviews
5
Window Well Covers in Lake Geneva, WI
I am so impressed by the workmanship provided by Mariano M. He was extremely professional and dedicated to excellence. He was open, honest and thorough in completing the job. You are fortunate to have such a dedicated and hardworking individual. It says a lot about the company and hoping he is recognized and appreciated for the value he brings.
5
Sump pump and track maintenance in Highland, In
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!
5
maintenance/repair in Lake Villa, IL
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.
5
Annual check up/ maintenance in Batavia, IL
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs' constant barking. 🤭 I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It's nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal. Much thanks! Julie
5
Perma-Seal representative in Naperville, IL
Nick D., Perma-Seal Rep, came to my home today to inspect my sump pump system that was causing my yard to flood. He came to my home on time, introduced himself with a smile and took his boots off outside so not to drag dirt through my home. He checked out all the issues, explained what repairs they would do, showed pictures (not drawings) of how the work would be done, explained everything in the contract and set up an appointment including a request to do the work as soon as possible. Thank you, Nick, for spending the time to explain everything. Look forward to working with Perma-Seal!
5
Foundation Repair in Elburn, IL
I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs. I would highly recommend Michael and Perma-Seal for foundation repair.
5
Basement insulation in Elburn, IL
The salesman was a very pleasant person. He explained the work very well. Very professional.
5
Basement waterproofing in Cicero, IL
Michael kulis was very helpful and informative. He has a wonderful personality and made us very comfortable and confident.
5
Estimate in Bensenville, IL
Michael kulis gave me an estimate on what it would take to keep my basement dry. He explained everything very well. He is very knowledgeable and professionable.
5
Crawl space waterproofing and sump pump estimates in Darien, IL
I got an estimate for a new sump pump system and drain tiles from Mike K. He did a great job explaining everything to me and answering the hundreds of questions I had. He is very knowledgeable about a number of different solutions to keeping our home dry.
5
Sumbpump & battery backup in Joliet, IL
Perma Seal technician(Daniel Biker) called before hand and said he was on his way. Arrived on time, was polite, cordial and answered my questions.. Tested old pump, needed new, flushed and stated new pump was installed and working great. Replaced the new pump & battery backup in timely manner and same day, no waiting.. would recommend Perma Seal.. May be a little pricier than some other companies but they know what they are doing and do it well.. My old pump was from Perma Seal and lasted almost 20 years..
5
Perma-Seal Certified Consultant in Oakbrook Terrace, IL
Our Perma-Seal Certified Consultant Michael Kulis came to access our home basemant’s leak issues today. Michael was highly profesional, extreme knowledgeable and courteous. Michael listen to all of our concerns and then provided the very best in class customer service to address our needs. We are repeat Perma-Seal customers. Several years ago I called on them to fix my parents basemant water leak issues and the company did an OUTSTANDING JOB at my parent’s house. When I discover leaks in my basemant I knew what company to reach out to. That was Perma-Seal. Mike Thank you very much for taking care of our family today. You represent your company very well. We already have recommended you to our friends. Loyal customer. Manny C
5
Estimate on Drain Tile in Joliet, IL
Mike was very knowledgeable and thorough when determining the cause of the water coming I to our basement. He took the time to explain anything I had questions on.
5
Estimate in Berwyn, IL
Mr. M. Kulis is very professional. He gave me an honest review of my water problem in my basement. He gave me a number of options to correct my problem. I am very grateful and I feel like I’m a little more educated in how to proceed.
5
Sealing of cracks in foundation walls and addition of a second sump pump in crawl space in Downers Grove, IL
Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.
5
estimate to repair cracks in fondation and replace sub pump in Plainfield, IL
Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended
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