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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 412 reviews
5
Foundation Repair in La Grange, IL

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

5
Interior Drain System Installation in Des Plaines, IL

They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved [money] over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don't have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.

5
Drainage System Installation in Evanston, IL

We have heard Perma-Seal advertisements for years particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn't need any convincing. We were very happy with the work they did - initially and the follow up for the bubbler pot outside. They are fast and efficient - respectful and thorough and clean. I recommend it to everyone and if we ever move to another house, the first thing we will do is call Perma-Seal.

5
Drainage System Installation in Schererville, IN

Did the job quickly, neatly, and at a fair price. Easy to work with, pleasant to deal with. Finished basement a few months ago, no water or seepage since.

5
Flood Control System Installation in Chicago, IL

Perma-Seal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.

5
Drainage System Installation in Downers Grove, IL

We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.

5
Foundation Repair in La Grange Park, IL

One wall of our garage was sinking. Perma-seal diagnosed the problem and suggested a solution. They poured piers to support the sinking wall. It was not cheap, but I believe the solution was the correct one. The Perma-Seal team was professional and courteous. They arrived on time and worked efficiently. They cleaned up well after themselves. Our village inspector was pleased with the work and told me that he never expects to see a problem on a Perma-Seal job.

5
Basement Waterproofing in Aurora, IL

The crew was great, patient and answered all of my questions. Best money I have ever spent on my home!

5
Foundation Repair in La Grange, IL

The work was great and I am extremely satisfied with what Perma-Seal did for me. Your consultant Dan Arcus was top notch and professional.

5
Foundation Repair in Wheaton, IL

These two employees (James A. and Bill H) are great examples “role models“ of what client services should be, I know you advertise this but it is VERY TRUE! Both of them took time to not only answer my questions or listen to my concerns but would stop doing work to look at me while answering my numerous questions. There are many people who come in, do service and seem very eager to get in out, this was not the case with your company. Thank you very much for having such great service and these two members should definitely be praised for their work!

5
Foundation Repair in Roselle, IL

I am super excited about your work. I could not be happier with how the job went, from the first call until the work was completed. Everything was great!

5
Foundation Repair in La Grange, IL

When we found two cracks in our basement wall while clearing the area for the installation of a new furnace, we thought of Perma-Seal first. They repaired cracks in our basement walls a few years after we moved into our newly built home in 1973. Back then, Roy Spencer worked on the jobs himself. Being a new Angie's List member, we looked them up and saw that they have continued to satisfy customers over the years. We called and Consultant Jim Burlison responded within 48 hours to give us an estimate. He was very hands-on and examined each site before suggesting a solution. On the scheduled day, the technician called and asked if he could arrive early to do the job. The work was done professionally, quickly, and with no leftover mess or cleanup. Now that the epoxy has cured, we will chip off the plugs and paint the wall. Although there are companies out there who can do the job for less money, Perma-Seal provides a free lifetime service warranty on their repairs. It's comforting to know that these are two cracks we won't have to worry about...Thanks, Roy Spencer for owning a company that really delivers. And thanks, Perma-Seal for the nice experience!

5
Sump Pump Installation in Willowbrook, IL

Absolutely professional. I called to schedule an estimate. They came and explained everything very thoroughly pros and cons. After getting estimates from other companies we decided for them. They showed up on time on the date they said they would. Julian (head crew) was very professional. They started and finished the same day, working pretty much non-stop for 12 hours. When we decided that changing the main pump was the best option, he checked on his truck and didn't have one to install right then. He said the next day they would call to install the new main pump. And, that is exactly what they did. By early morning they called and they were on their way! This is the most amazing part: they made a mistake in the charges so I double paid for the main pump. They called me, explained the mistake and canceled the charge. Absolutely honest. This company totally lives up to the A rating they have and more.

5
Foundation Repair in Munster, IN

Just want to say thank you to Perma-Seal for doing such a fine job on my basement.

5
Basement Waterproofing in Westchester, IL

I was very satisfied with Perma-Seal when they came to my home to seal around the gas line coming into my basement. I will definitely refer you to my neighbors if they have similar problems.

5
Basement Waterproofing, Sump Pump Installation in Willowbrook, IL

I am usually hesitant about having people work in my home, but the Perma-Seal crew was so courteous when they came to seal a crack in my basement and install my backup sump pump. They were so helpful in answering all of my questions, and they cleaned up before they left.

5
Foundation Repair in Highland Park, IL

I had the option of using another contractor, but I chose to have Perma-Seal perform the interior crack repairs because I trust their years of experience and excellent reputation as a foundation repair company in Chicago.

5
Sump Pump Installation, Drain Tile Installation in Chicago, IL

I was very satisfied with the drain tile and sump pump installation that was done by the Perma-Seal waterproofing crew. Jim went out of his way to make sure that I was happy and stayed informed with the work that they did.

5
Basement Waterproofing in La Grange Park, IL

The Perma-Seal consultant was very informative and patient, and the crew was quick and very clean when they worked on my basement. The finished product looks beautiful!

5
Basement Waterproofing in Glenview, IL

Juan from Perma-Seal was very helpful when he and his waterproofing crew worked on my basement. I would gladly welcome them back!

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