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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 424 reviews
5
sewer line camera inspection in Glencoe, IL
A shoutout for Kenneth Allen Laundie, who came out on a very cold day and performed the inspection with professionalism and courtesy.
5
Basement Waterproofing in Schaumburg, IL
I used to dread heavy rainstorms & spring thaws because if a saw a lake in my backyard I knew there was also one in the basement. This was a totally unusable floor of my house. I called Permaseal, they came out & did a complete & professional inspection explaining in detail what they were going to do. At the install I didn't know how they were going to get all that cement out of my basement but they did it all in one day and left the place spotless. The next major rain came 2 days later - I gingerly tiptoed down my basement stairs not knowing what to expect - DRY DRY DRY!!! And it has been DRY ever since 2 yrs later. I have now reclaimed my entire basement as a living space. Thank you Permaseal!!!
5
Basement Waterproofing in Schaumburg, IL

I have been a PermaSeal customer for over nine years. I truly am so pleased that I selected your organization to perform my waterproofing needs all those years ago! Since that time, I have really only had two occasions to call for additional assistance. Every representative I have encountered has been a pleasure to deal with.

Yesterday, I had two of your employees (Ramone and Isbi) here to fix a window well drain. I really can't say enough good things about them! They were extremely dedicated to determining the cause of my problem and then taking all the necessary steps to fix it. Aside from their technical skills, I truly need to make mention of the fact they exhibited characteristics that you really can't teach employees. They were extremely courteous, considerate, pleasant, respectful and professional. I sincerely mean these things and could five examples of each comment but let it suffice to say they deserve all of these accolades. I would feel so comfortable welcoming them into my home again!

Please pass on my appreciation to these two employees. They are wonderful representatives of the great PermaSeal organization.

Sincerely,
Jim and Jody O.

5
Concrete Lifting in St. Charles, IL

Crew was very friendly and courteous and did an excellent job with clean up. The quality of work was as expected (Great)

5
Service Call on Crack Repair in Elmhurst, IL
We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.
5
Service Crack Repair in Bartlett, IL
I was very pleased with everything Perma-Seal had to offer. Everyone worked fast and professionally.
5
Encapsulated crawl space in Schaumburg, IL
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
5
Wall Anchors in Elmhurst, IL
We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4" ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! - Vern M.
5
Service Call on Crack Repair in Elmhurst, IL
Jamie from Perma-Seal performed a service call on a visible crack in the wall for Eric S. Eric was ecstatic about the work done and gave the crew the best overall ratings possible.
5
Foundation Crack Repair in Bartlett, IL
Blas from Perma-Seal repaired a crack for Vicki R. in Bartlett, IL. Vicki gave Blas and the crew a perfect rating.
5
Sump Pump Battery in Schaumburg, IL
Kenneth from Perma-seal installed two sump pump batteries for Brian F. Brian gave Kenneth the highest ratings for his service.
5
Sewer Camera Inspection and Rodding in Des Plaines, IL
A camera inspection and rodding was preformed by Jim for Edward S. in Des Plaines, IL. Edward was satisfied with the crew, and rated the overall experience 5 out of 5.
5
camera inspection in Cicero, IL
Frank from Perma-Seal performed a camera inspection to determine the source of a sewer pipe leak for Maria C of Cicero, IL. Marie gave Frank a top grade for his work performed.
5
waterproofing in Marengo, IL
Perma-Seal install a 166' linear feet of our exclusive waterproofing drain tile system for Tom P in Marengo, IL. Tom gave the crew and our staff in the office a 5 out of 5 rating for each area of performance.
5
crawl space in Schaumburg, IL
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
5
Yard Drainage in Chicago, IL
The Perma-Seal crew with John and Alex received a perfect 5 star report card on the yard drainage work they did for Charles in the city of Chicago proper.
5
crawl space in Lake Forest, IL
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example: INSTALLATION CREW: The installation crew arrived within the specified time period. 5 The crew was friendly and courteous. 5 The crew was professional and efficient. 5 The work area was left clean to my satisfaction. 5 OVERALL EXPERIENCE: Perma-Seal delivers an exceptional customer experience. 5 I trust Perma-Seal to follow through on commitments. 5 I would recommend Perma-Seal to family and friends. 5 Please rank the overall quality of the work you received on the following scale 5
5
wall crack in Streamwood, IL
Phillip gave us a 5 out of 5 stars for the work our team did repairing his foundation wall crack on home located on Mustang Court in Streamwood. Our client report card shows: The office staff answered promptly and was friendly and courteous. 5 The office staff communicated with me effectively. 5
5
crack repair in Elmwood Park, IL
Our report card from Richard B in Elmwood Park shows his overall summary for the crack repair we did below: OVERALL EXPERIENCE: Perma-Seal delivers an exceptional customer experience. 5 I trust Perma-Seal to follow through on commitments. 5 I would recommend Perma-Seal to family and friends. 5 Please rank the overall quality of the work you received on the following scale 5
5
crawl space in Lake Forest, IL
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
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