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Average rating for Perma-Seal Basement Systems, Inc. is 5 stars of 5 stars - based on 341 reviews
5
Basement Waterproofing in Union, IL
Sergio Alejandro was the OUTSTANDING crew chief for our basement waterproofing. The entire crew was courteous, neat and prompt. Sergio reviewed everything his crew would do, professionally handled the unforeseen issues that occurred and efficiently cleaned up everything when they were done. This was a quality job.
5
Sump pump replacement in Medinah, IL
Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.
5
Dehumidifier Repair in Clarendon Hills, IL
If you ever worried about a company standing behind their product, fear no more with Dan Weber on your side. Dan followed through on an issue that I was not sure would ever be resolved. He rallied his managers, followed up, and literally walked through my front door with a replacement product to fix our problem. Dan is the kind of guy any reputable company should have on their side. And, this kind of service is what makes customers come back. Thank you Dan for tackling this problem and helping us out!
5
Warranty work in Calumet Park, IL
Outstanding outstanding outstanding yes yes yes! Gene diagnose the problem and promptly address all the issues. Gene is very professional very courteous. Great to talk to and work with. I would always request Gene for all my Perma Seal services.
5
maintenance check of encapsulated basement, pump replacement in Arlington Heights, IL
Service technician "Dustin" (sorry, don't know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
5
Replace and hook up sanitary tub in Downers Grove, IL
Chris was a really nice polite guy. He took out the old sanitary tub and put in a new one. He was efficient, polite, and knowledgeable and I would use him for any plumbing need I had
5
Repair crawl space, encapsulate. in Downers Grove, IL
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
5
New Pump and Backup in Westmont, IL
Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista; I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug's service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.
5
Repair crack in basement wall in Northbrook, IL
Mariano M. was the Perma- Seal representative. He called informing me of his estimated time of arrival. He was in company uniform, explained how he was going to repair the area. He was very professional and completed the repair and left the area clean.
5
Drainage Flange, Triple safe liner and lots of stone and concrete work. in Palatine, IL
Perfecto and his crew completed the work without any hassles and the work looked great when finished. Minimized the amount of dust and cleaned up when the project was done. 100% satisfied with the work and the leadership and work provided by Perfecto. Would certainly use again.
5
Sump pump in Lake In The Hills, IL
Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!
5
annual system check-up/maintenance and pump replacements in VLG OF LAKEWD, IL
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
5
Pumps Wall & Crack repair and Dehumidifier in Orland Park, IL
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employee Gene is through, polite, respectful of one's needs the man does a great job. I hope you pay him well as he deserves it.
5
service of and replacement of dehumifier in Blue Island, IL
The service man, Gene Krulowski, who was at our home today was excellent,both in work and explanation of the problem. He replaced the dehumidifier that was installed in March with a new April Air one at no charge. His instructions re: future care of the filter, etc. was very clear and concise. Today's date was 10/03/18.
5
new sumpump installed in Burbank, IL
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
5
Quote in Portage, IN
Roger did a great job of explaining what needs to be done. Also, we were very pleased to find out that our moisture problem was not as bad as we thought it might be
5
Basement Waterproofing in Brookfield, IL
Pedro and his crew did a great job doing a complete waterproofing of our home's basement in Brookfield, IL. The crew was very well organized, worked very efficiently, kept us informed, and did a fine job cleaning up at the end of the job. Then, after the waterproofing was complete, Manny K and Rigo A reinstalled the metal laundry basin plumbing. Everyone did a great job. I would hire Perma-Seal again, if needed, to do basement waterproofing.
5
Window Well Replacement in Wauconda, IL
Mariano M did a great job. He called and let me know when he would arrive. He provided me with a quick review of what he would do and completed the job in a relatively short amount of time.
5
Basement Waterproofing in HOFFMAN EST, IL
Mariano M was on time, very professional and did a great job "permasealing" my basement.
5
Service in Riverwoods, IL
Jake was great, on time, courteous and efficient. Great service

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