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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 389 reviews
5
Foundation lifting with piers and carbon fiber strap installation in Dyer, IN
They had to do a lot of work to fix my block foundation with lifting and straightening. Now I have the most solid foundation in the neighborhood. They did the work fast and cleaned up without leaving a big mess.
5
Sump Service and Installation in Naperville, IL
Had an issue with the sumps in the main pit, there are two pits, each with a main pump and a back up. The main pit receives continuous water after storms and winter melts that even neighbors have commented how often the sump runs. Gina reviewed the situation and provided options of what could be done to highly reduce the risk of my basement flooding. She was patient, detailed, professional, knowledgeable, and overall wanted to provide the correct solution. I very much appreciated her work and friendliness; she provided peace of mind. I have been a Perma Seal customer for almost ten years and all of my interactions have been professional including the folks who schedule the calls to those who do the field work.
5
Preventive Maintenance in Wheaton, IL
Your technician, Alvin McAdory, Jr. was very professional and conducted his maintenance service in a way that reflects on Perma-Seal in a very positive way. He explained what was done and made several recommendations. He is a valuable asset to your company.
5
Install new sump pump and backup pump and. Fix hose in Schaumburg, IL
We had 7 to 10 inches of water in our basement. Ken Porter arrived and he efficiently assessed the situation, explained the problem and quickly installed the needed pumps. He is an extremely capable technician and we could not be more satisfied with his service. We have always used permaseal and we always will. With employees like Ken, we never have to worry about our basement. I also want to commend both Marge from your service dept and the lady who first took my call on Easter Sunday. You have extremely capable people and we are so very pleased with your company. Thank you
5
Warranty on Wall Anchors in Hoffman Estates, IL
Technician was very courteous and professional. He explained what work would be done and summarized everything before leaving.
5
sewer line camera inspection in Glencoe, IL
A shoutout for Kenneth Allen Laundie, who came out on a very cold day and performed the inspection with professionalism and courtesy.
5
Basement Waterproofing in Schaumburg, IL
I used to dread heavy rainstorms & spring thaws because if a saw a lake in my backyard I knew there was also one in the basement. This was a totally unusable floor of my house. I called Permaseal, they came out & did a complete & professional inspection explaining in detail what they were going to do. At the install I didn't know how they were going to get all that cement out of my basement but they did it all in one day and left the place spotless. The next major rain came 2 days later - I gingerly tiptoed down my basement stairs not knowing what to expect - DRY DRY DRY!!! And it has been DRY ever since 2 yrs later. I have now reclaimed my entire basement as a living space. Thank you Permaseal!!!
5
Basement Waterproofing in Schaumburg, IL

I have been a PermaSeal customer for over nine years. I truly am so pleased that I selected your organization to perform my waterproofing needs all those years ago! Since that time, I have really only had two occasions to call for additional assistance. Every representative I have encountered has been a pleasure to deal with.

Yesterday, I had two of your employees (Ramone and Isbi) here to fix a window well drain. I really can't say enough good things about them! They were extremely dedicated to determining the cause of my problem and then taking all the necessary steps to fix it. Aside from their technical skills, I truly need to make mention of the fact they exhibited characteristics that you really can't teach employees. They were extremely courteous, considerate, pleasant, respectful and professional. I sincerely mean these things and could five examples of each comment but let it suffice to say they deserve all of these accolades. I would feel so comfortable welcoming them into my home again!

Please pass on my appreciation to these two employees. They are wonderful representatives of the great PermaSeal organization.

Sincerely,
Jim and Jody O.

5
Concrete Lifting in St. Charles, IL

Crew was very friendly and courteous and did an excellent job with clean up. The quality of work was as expected (Great)

5
Service Call on Crack Repair in Elmhurst, IL
We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.
5
Service Crack Repair in Bartlett, IL
I was very pleased with everything Perma-Seal had to offer. Everyone worked fast and professionally.
5
Encapsulated crawl space in Schaumburg, IL
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
5
Wall Anchors in Elmhurst, IL
We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4" ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! - Vern M.
5
Service Call on Crack Repair in Elmhurst, IL
Jamie from Perma-Seal performed a service call on a visible crack in the wall for Eric S. Eric was ecstatic about the work done and gave the crew the best overall ratings possible.
5
Foundation Crack Repair in Bartlett, IL
Blas from Perma-Seal repaired a crack for Vicki R. in Bartlett, IL. Vicki gave Blas and the crew a perfect rating.
5
Sump Pump Battery in Schaumburg, IL
Kenneth from Perma-seal installed two sump pump batteries for Brian F. Brian gave Kenneth the highest ratings for his service.
5
Sewer Camera Inspection and Rodding in Des Plaines, IL
A camera inspection and rodding was preformed by Jim for Edward S. in Des Plaines, IL. Edward was satisfied with the crew, and rated the overall experience 5 out of 5.
5
camera inspection in Cicero, IL
Frank from Perma-Seal performed a camera inspection to determine the source of a sewer pipe leak for Maria C of Cicero, IL. Marie gave Frank a top grade for his work performed.
5
waterproofing in Marengo, IL
Perma-Seal install a 166' linear feet of our exclusive waterproofing drain tile system for Tom P in Marengo, IL. Tom gave the crew and our staff in the office a 5 out of 5 rating for each area of performance.
5
crawl space in Schaumburg, IL
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
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