Customer Reviews and Testimonials | Page 9
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5
New Pump and Backup in Westmont, IL
Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista; I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug's service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.
December 07, 2018
5
Repair crack in basement wall in Northbrook, IL
Mariano M. was the Perma- Seal representative. He called informing me of his estimated time of arrival. He was in company uniform, explained how he was going to repair the area. He was very professional and completed the repair and left the area clean.
December 07, 2018
5
Drainage Flange, Triple safe liner and lots of stone and concrete work. in Palatine, IL
Perfecto and his crew completed the work without any hassles and the work looked great when finished. Minimized the amount of dust and cleaned up when the project was done. 100% satisfied with the work and the leadership and work provided by Perfecto. Would certainly use again.
December 07, 2018
5
Sump pump in Lake In The Hills, IL
Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!
December 07, 2018
5
annual system check-up/maintenance and pump replacements in VLG OF LAKEWD, IL
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
December 07, 2018
5
Pumps Wall & Crack repair and Dehumidifier in Orland Park, IL
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employee Gene is through, polite, respectful of one's needs the man does a great job. I hope you pay him well as he deserves it.
December 07, 2018
5
service of and replacement of dehumifier in Blue Island, IL
The service man, Gene Krulowski, who was at our home today was excellent,both in work and explanation of the problem. He replaced the dehumidifier that was installed in March with a new April Air one at no charge. His instructions re: future care of the filter, etc. was very clear and concise. Today's date was 10/03/18.
December 07, 2018
5
new sumpump installed in Burbank, IL
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
December 07, 2018
5
Quote in Portage, IN
Roger did a great job of explaining what needs to be done. Also, we were very pleased to find out that our moisture problem was not as bad as we thought it might be
December 07, 2018
5
Basement Waterproofing in Brookfield, IL
Pedro and his crew did a great job doing a complete waterproofing of our home's basement in Brookfield, IL. The crew was very well organized, worked very efficiently, kept us informed, and did a fine job cleaning up at the end of the job. Then, after the waterproofing was complete, Manny K and Rigo A reinstalled the metal laundry basin plumbing. Everyone did a great job. I would hire Perma-Seal again, if needed, to do basement waterproofing.
December 07, 2018
5
Window Well Replacement in Wauconda, IL
Mariano M did a great job. He called and let me know when he would arrive. He provided me with a quick review of what he would do and completed the job in a relatively short amount of time.
December 07, 2018
5
Basement Waterproofing in HOFFMAN EST, IL
Mariano M was on time, very professional and did a great job "permasealing" my basement.
December 07, 2018
5
Service in Riverwoods, IL
Jake was great, on time, courteous and efficient. Great service
December 07, 2018
5
Crack repair, stitching, sump pump/back up window well covers in DeKalb, IL
This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!
December 07, 2018
5
Foundation Inspection/Assessment in Griffith, IN
Our recent visit from Jorge P. was extremely helpful and informative, as he took the time to explain the extent of the undisclosed foundation damage and water damage to our recently purchased home, and was also kind enough to look over some of our paperwork, and patient enough to make sure that we thoroughly understood. A very pleasant experience and we are very pleased with his service.
December 07, 2018
5
Sump pump removal and replacement in IND HEAD PARK, IL
Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.
December 07, 2018
5
Replaced Fill Hoses on washing machine in Naperville, IL
Manny did an excellent job on replacing the "fill hoses" on my washing machine. He is very efficient, friendly and knowledgeable. I appreciated him doing this on short notice. Thank you!
December 07, 2018
5
basement repair in Hanover Park, IL
Aurelio was very good at what he does.and very polite.
December 07, 2018
5
Corrected leaking issue with my water heater and tightened up bolts on toilet to make snug. in Naperville, IL
Manny and Chris did an excellent job, in both fixing a water leak on my water heater and "snugging" the bolts on my toilet that was loose. They both understood what I needed, they were very efficient, very pleasant. They are excellent!
December 07, 2018
5
found where water leaked into basement in Winnetka, IL
Brian Meltzer spent 2 hours looking for source of water leaking into basement. Had to break through dry wall at 8 or 9 locations to find the actual entry point. The problem was caused by faulty concrete sealing at opening for the telephone line. Marvelous persistence and great creativity in locating this hidden problem. Superb Permaseal employee!
December 07, 2018
