Customer Reviews and Testimonials | Page 9
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5
Main pump and backup system pump installation. in Orland Park, IL
Excellent service (friendly, informative, helpful, professional).
December 07, 2018
5
MARK LEMENAGER in Oakbrook Terrace, IL
Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.
December 07, 2018
5
Sump Pump Drainage in Joliet, IL
Excellent job - Pedro and Jesus were great!
December 07, 2018
5
Interior Drain Tile in Glenview, IL
Excellent service and job well done by all, from Brian the Consultant to Tomas V. and his install Team. Top quality in materials and workmanship. Great job. Thank you.
December 07, 2018
5
Replaced the ejector pump in my backup pit in front of my house. Victor & Rigo were very nice and helpful. in Niles, IL
Victor and Rigo put A new ejector pump in my backup pit in front of my house. They were very, nice and helpful.
December 07, 2018
5
None to date! in IND HEAD PARK, IL
Perma-Seal appears to have a bit of a back log. I first contacted them in June 2018. My contract with them dated 7-3-2018 has not been started to date. They first showed up to work on 10-15-2018, but were unprepared to begin. They have since changed the location of their office, and they couldn't be reached by phone today . I have asked for my down payment money back, but get no reply.
December 07, 2018
5
pending job on honeycombing a basement crack and sump pump replacement in Skokie, IL
Dave C was engaging and easy to talk to. He walked me through reasons why we're seeing the seepage/leakage we're seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
December 07, 2018
5
Video camera in sewer line to determine if problems exist in Oak Lawn, IL
Permaseal’s technician, Howard Hughes, was very professional and explained exactly what the camera was seeing in our sewer line to the village sewer line. All my questions were answered by Howard and has eliminated a major cause of our problem with basement flooding and offered suggestions to remedy our problem. Howard was professional and obviously knew his craft. Thanks Howard for your expertise and answers b
December 07, 2018
5
crack repair & window well covers in Lake Villa, IL
Had window well covers installed by Mariano M. showed me how they were attached and even stood on them to show how strong they are. Did a great job.
December 07, 2018
5
electrical work in Palos Heights, IL
David Glim did some electrical work in my basement promptly and very well. Did not have to wait at all, in fact,was early which was great for me, it freed me up . He was very knowledgeable and explained why/what he was doing. Terrific job.
December 07, 2018
5
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks in Libertyville, IL
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
December 07, 2018
5
Multiple in Westchester, IL
I have used Permaseal for multiple services over the past few years. Each time I have pleased with the services and treatment I have received. Today is no different. Through my own negligence, I broke the lid of one of my bubbler pots. So I drove to the Burr Ridge/Willowbrook location to see if they had a replacement part. Fortunately for me, I ran into Joel and Jim. Even though the were probably headed out for lunch, they stopped to help and found just the part I needed! Thanks so much, gentlemen! You made my day!!
December 07, 2018
5
Waterproofing in Skokie, IL
We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!
December 07, 2018
5
Warranty work in Calumet Park, IL
Outstanding outstanding outstanding yes yes yes! Gene diagnose the problem and promptly address all the issues. Gene is very professional very courteous. Great to talk to and work with. I would always request Gene for all my Perma Seal services.
December 07, 2018
5
Basement Waterproofing in Union, IL
Sergio Alejandro was the OUTSTANDING crew chief for our basement waterproofing. The entire crew was courteous, neat and prompt. Sergio reviewed everything his crew would do, professionally handled the unforeseen issues that occurred and efficiently cleaned up everything when they were done. This was a quality job.
December 07, 2018
5
Sump pump replacement in Medinah, IL
Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.
December 07, 2018
5
Dehumidifier Repair in Clarendon Hills, IL
If you ever worried about a company standing behind their product, fear no more with Dan Weber on your side. Dan followed through on an issue that I was not sure would ever be resolved. He rallied his managers, followed up, and literally walked through my front door with a replacement product to fix our problem. Dan is the kind of guy any reputable company should have on their side. And, this kind of service is what makes customers come back. Thank you Dan for tackling this problem and helping us out!
December 07, 2018
5
Warranty work in Calumet Park, IL
Outstanding outstanding outstanding yes yes yes! Gene diagnose the problem and promptly address all the issues. Gene is very professional very courteous. Great to talk to and work with. I would always request Gene for all my Perma Seal services.
December 07, 2018
5
maintenance check of encapsulated basement, pump replacement in Arlington Heights, IL
Service technician "Dustin" (sorry, don't know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
December 07, 2018
5
Replace and hook up sanitary tub in Downers Grove, IL
Chris was a really nice polite guy. He took out the old sanitary tub and put in a new one. He was efficient, polite, and knowledgeable and I would use him for any plumbing need I had
December 07, 2018
