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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 463 reviews
4
Basement seepage and new sump pump hole with sump pump in Downers Grove, IL
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can't even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
5
sumppump in Dora, AL
Really appreciates the wonderful and the informative guide on the sump pump. Not only does it help in understanding the installation of the sump pump but also the major and minor problems that could be faced by the owners when installing till its usage have been clarified very elaborately and the solutions have been provided in a detailed manner. http://thesumppumpguides.com/ a href="http://thesumppumpguides.com/>thesumppumpguides</a>"
5
Foundation crack sealant in Chicago, IL
My patience paid off. The first technician Perma-Seal sent out for service didn't seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven't had a drop of leakage in my basement ever since.
5
Leak check, sump pump battery replacement in Tinley Park, IL
We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn't have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!
5
plumbing and foundation repair in Arlington Heights, IL
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area. Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
5
new water heater in Arlington Heights, IL
Howard, Chris and Rigo installed our water heater and did a very good professional job. They were very clean and efficient and I would highly recommend them and Perma Seal.
5
basement repair from water in Hammond, IN
i want to thank pedror, juan and beame for the job they did on my basement it was impressive the way they fixed our problem. they amount of work they put into our basement was truly amazing. i am so grateful that they worked so hard on our house. thank you so much pedror, juan, and beame.hope that if i need more work on the house you come back.
3.9
Electrical in Downers Grove, IL
Would like to thank Matt Tomfohrde who came to my home to wire in a separate breaker for my new Sump Pump. Not only did he do the wiring in a quick time frame also relabeled my electric panel for me. This is a good safety measure. He explained everything for me and labeled my panel as to know what switches are used for. Did a good job for me. Thank You
4.9
quote in Des Plaines, IL
Dave C, was very knowledgeable and helpful in explaining our problem and providing us with the services we need.
5
Consultation and estimate in Midlothian, IL
Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.
4.9
sump pump maintenance and sale of battery back up sump pump in Naperville, IL
Allen Laundie was efficient in checking to ensure that my sump pump was functioning properly in this bitter cold weather. He also was thorough in explaining to me the importance of having a back up sump pump which will be installed next week.
4.6
Installation of sump pump, battery back-up pump, and Basement Defender in Naperville, IL
Vincente and Mario were personable, worked efficiently and answered all of my questions plus they cleaned up the job site and left everything spotless.
5
yearly service in Skokie, IL
Allen provided excellent service today. He called before he arrived, he reviewed the services to be performed and updated me about the condition of our pump. He was very pleasant, informative and respectful. My husband and I are very happy with the service he provided.
5
Consultation, proposal, service in VLG OF LAKEWD, IL
Rick C showed us exactly how to solve our 20 year old water problem. We are truly thankful for Permaseal and their solutions to waterproofing. Thank you, KS
5
Preventive maintenance in Naperville, IL
Dustin did the inspection at our house. He arrived on time, was pleasant and personable. He explained what he did and offered us some recommendations. I would highly recommend him.
5
Sump pump preventative maintenance and replacement in Chicago, IL
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven't had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit's stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
5
Driveway and screened porch repair in Beach Park, IL
Your field rep Dave Conforti did a OUTSTANDING job of coming up with a fix for the problem we have here at the house. He made numerous calls to consult with your team and seemed to be genuinely concerned about helping fix the problem we are having. So far we are very happy with his assistance and concern as we still are waiting for the work to be done this upcoming spring. Hopefully the upcoming project goes as well as his service. Please pass a thank you along to him for his help so far
5
Follow up work and diagnosis of water in basement in Waukegan, IL
Allen Laundie was knowledgeable and professional. He answered all of our concerns and all and all was a pleasant visit. Before he left he wanted to make sure that all of our concerns were met.
5
estimation in Schaumburg, IL
We were going to buy a house and I called for estimation. Rick M has came over all the way down and helped us in understanding the problems and where it is without getting access to the house. He was excellent in guiding you through the problem and He didnt even taken payment just for coming down. But His explanation of problems and from outside issues was very informational even as a whole building. I highly recommend Perma-Seal. My family also had a good service from previously.
5
Basement drain tile repair in Twin Lakes, WI
When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.
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