Submit testimonial

Click the buttons below to view customer reviews categorized by service provided.


Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 393 reviews
5
Preventative maintenance on 3 sump systems in Palos Heights, IL
Kenneth Allan and Rigo serviced 3 of my sump systems. They were professional and efficient, and Allan explained service packages more clearly than I had understood them. My systems were installed at different times during the past few years, and it was good getting an update on what was installed and when, as well as any warranties that are still in effect. Thanks.
5
Concrete Lifting Consultation in Arlington Heights, IL
Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I'd like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.
5
Additional work to basement drain tile system - adding a flange solution for iron ochre problems. in Winfield, IL
About 10 years ago, Perma-Seal put in a basement drain tile system to solve seepage problems, and we had about 9 good years without problems. But then new issues surfaced due to iron ochre clogging up the works. So the Perma-Seal crew came out this past weekend and installed a new flange solution to help keep the system clean and eliminate the resulting seepage that had resurfaced. The team that came out on Saturday morning (Sergio, Alex, Abel) were on time, truly professional, friendly and worked so very hard, while temperatures approached 90 degrees and high humidity. The work was explained well and they were patient with questions. The work was completed within the estimated time and the site cleaned up well. Now we wait for the next big rain events!
5
Preventative Maintenance in Calumet City, IL
Gene Krukowski came to my home for Preventative Maintenance in June, 2019 and he was friendly, professional, timely and provided to me helpful tips. Because of this Gene deserves the highest rating provided. Thanks again Gene!
5
Wall Anchors, extension rods and interior crack repair in Joliet, IL
Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall - all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.
5
Installing Perma-Seal Basement System for water problems in basement. in Evanston, IL
The crew, made up of Fidel, Sebastion, and Chu, was fantastic: professional, skilled, punctual, and thorough. These men were a pleasure to have in our home, providing pleasant misdemeanors as well and hard work (leaving our basement clean, water-free, and buttoned up for the next deluge).
5
Cracks in the basement in Homewood, IL
Ramon Duron was extremely helpful and demonstrated outstanding customer service. He called the office to see if he could seal the cracks in basement today. He was able to get someone else to take care of his appointments. That’s customer service and professionalism
5
Assessed Issues with House, Porch and Patio in Downers Grove, IL
Romy Shaheen was our Preventative Maintenance Technician. He came to Mom's house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.
4.9
Free Estimate in Glen Ellyn, IL
I had Eric come out last week for a free estimate about the water/sump pump continuously running in my basement and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS EXPERIENCE!!!! Eric was extremely professional, knowledgeable, and helpful in diagnosing the cause of my water concerns. He called me directly to confirm his arrival time that day, showed up on time, and honestly couldn’t have been more helpful. As it turned out- I did not have the water problem I thought I did, and did not need to schedule service, but you can believe that I will be calling Permaseal AND ERIC (!) next time I do! Thank you for running such a professional and compassionate operation.
5
Waterproofing in New Lenox, IL
My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.
5
cracks sealed in lower level in St. Charles, IL
Mariano M came to seal several cracks that were allowing water to enter a finished lower level. After assessing the job he realized that one leak was actually coming from an area other than where we thought the water entered. He phoned the individual who initially came and explained what he thought the problem was and with my approval caulked that area. That was about 3 months ago and through thawing snow and rains the area is now dry. Thank you!
5
Backflow maintenance in Winnetka, IL
thumbs up on Allen and Rigo!
5
Sump Pump Inspection in Woodridge, IL
Romy came out today to inspect our sump pump and install a cover over the basin. He was very thorough and explained everything. He took his time and did an excellent job. I would definitely recommend Perma-Seal and Romy!
5
Foundation cracks / sloping stairs and sidewalk in Plainfield, IL
John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I'm pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.
5
Fondation cracks and sloping stairs and sidewalk in Plainfield, IL
John Fergerson was here today. He explained everything very well and was very knowledgeable. We are so happy to have gone with your company. He listened to all of our concerns and suggested products that we should get. Thank you
5
Structural Foundation Repairs in Colorado Springs, CO
The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew
4.9
crack sealing and crawl space drain tile in Lake Villa, IL
Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.
5
Estimate for crack in foundation and for window well covers in Plainfield, IL
Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.
5
Annual Sump System Mainenance in Willowbrook, IL
Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.
5
Sewers rodding/shower temp setting in Hazel Crest, IL
My technician Jason was awesome from start to finishhe initially came out for one problem and noticed another issue with my sewage. He was able to assist and schedule for me to have my sewage issue handled the next day. He explained everything thoroughly and simply. Hes very professional and courtesy and was able to complete both jobs promptly! I will definitely recommend perma-seal to my friends and family.
Perma-Seal Logo