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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 380 reviews
5
Sump pump preventative maintenance and replacement in Chicago, IL
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven't had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit's stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
5
Preventive maintenance in Naperville, IL
Dustin did the inspection at our house. He arrived on time, was pleasant and personable. He explained what he did and offered us some recommendations. I would highly recommend him.
5
Preventative Maitenance Service in Evanston, IL
Our system was installed a year ago. I got a call from Perma-Seal advising me to have my annual inspection, cleaning and evaluation of the system (the first one is free!) The tec that came was Mark Lemenager. He was on time, he did a thourough evaluation of the system and cleaned some of the equipment. He was polite, he answered all of my questions, and he explained the importance of a yearly check up. I dealt with many workman during my rehab, and I must say that the staff at PermaSeal were the most proffessional.
5
Electrical work in Olympia Fields, IL
I can highly recommend Matt Tomfohrde, Supervising Electrician at Perm-Seal, for his excellent electrical work today, both servicing connections for three low voltage landscape lights as well as adding an outlet behind a painting on the wall above our grand piano. Our words were "Oh, we can't believe how beautiful the painting looks, lighted from above!" Thank you, Matt!
5
Annual clean and service for three basement sumps in Schaumburg, IL
Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn't be more satisfied.
5
check-up in Morris, IL
Your technician, Gene Krukowski did an excellent job. He was friendly and patient with questions that I had. He was very knowledgeable and explained everything as he was checking our system. Very satisfied with service provided.
5
Preventive Maintenance in Wheaton, IL
Your technician, Alvin McAdory, Jr. was very professional and conducted his maintenance service in a way that reflects on Perma-Seal in a very positive way. He explained what was done and made several recommendations. He is a valuable asset to your company.
5
Sewer Camera Inspection and Rodding in Des Plaines, IL
A camera inspection and rodding was preformed by Jim for Edward S. in Des Plaines, IL. Edward was satisfied with the crew, and rated the overall experience 5 out of 5.
5
camera inspection in Cicero, IL
Frank from Perma-Seal performed a camera inspection to determine the source of a sewer pipe leak for Maria C of Cicero, IL. Marie gave Frank a top grade for his work performed.
5
Yard Drainage in Chicago, IL
The Perma-Seal crew with John and Alex received a perfect 5 star report card on the yard drainage work they did for Charles in the city of Chicago proper.
5
Preventive Maintenance in St. Charles, IL

Three year warranty check done by Tony on my basement waterproofing system. He was excellent!

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