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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 433 reviews
Crawl Space in Arlington Heights, IL
I had a top notch experience with the Perma-Seal folks... from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other "after" pictures posted... very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it... after another year went by... I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out... all still working great.... and free inspection as well. Can't beat that... they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not "pushy" by no means on the sell... just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks.... as I said, my experience has been top notch.
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