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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 445 reviews
5
Waterproofing in Evanston, IL

We have heard Permaseal advertisements for years ... particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn't need any convincing.     

We were very happy with the waterproofing work they did - initially and the follow up for the bubbler pot outside.  They are fast and efficient - respectful and thorough and clean.     

I recommend it to everyone and if we ever move to another house, the first thing we will do is call Permaseal.

5
waterproofing in Marengo, IL
Perma-Seal install a 166' linear feet of our exclusive waterproofing drain tile system for Tom P in Marengo, IL. Tom gave the crew and our staff in the office a 5 out of 5 rating for each area of performance.
5
Basement Waterproofing in Schaumburg, IL

I have been a PermaSeal customer for over nine years. I truly am so pleased that I selected your organization to perform my waterproofing needs all those years ago! Since that time, I have really only had two occasions to call for additional assistance. Every representative I have encountered has been a pleasure to deal with.

Yesterday, I had two of your employees (Ramone and Isbi) here to fix a window well drain. I really can't say enough good things about them! They were extremely dedicated to determining the cause of my problem and then taking all the necessary steps to fix it. Aside from their technical skills, I truly need to make mention of the fact they exhibited characteristics that you really can't teach employees. They were extremely courteous, considerate, pleasant, respectful and professional. I sincerely mean these things and could five examples of each comment but let it suffice to say they deserve all of these accolades. I would feel so comfortable welcoming them into my home again!

Please pass on my appreciation to these two employees. They are wonderful representatives of the great PermaSeal organization.

Sincerely,
Jim and Jody O.

5
Basement Waterproofing in Schaumburg, IL
I used to dread heavy rainstorms & spring thaws because if a saw a lake in my backyard I knew there was also one in the basement. This was a totally unusable floor of my house. I called Permaseal, they came out & did a complete & professional inspection explaining in detail what they were going to do. At the install I didn't know how they were going to get all that cement out of my basement but they did it all in one day and left the place spotless. The next major rain came 2 days later - I gingerly tiptoed down my basement stairs not knowing what to expect - DRY DRY DRY!!! And it has been DRY ever since 2 yrs later. I have now reclaimed my entire basement as a living space. Thank you Permaseal!!!
5
sewer line camera inspection in Glencoe, IL
A shoutout for Kenneth Allen Laundie, who came out on a very cold day and performed the inspection with professionalism and courtesy.
5
Estimate in Naperville, IL
Chris Hayden came out do do an estimate on my moms place. He was very knowledgeable as we walked all around the house. Never tried to over sell me on anything. I've used Perma-Seal before and would use them again. I highly recommend calling them and see if Chris Hayden can come out.
5
Estimate basement waterproofing in Evanston, IL
Jim was very thorough and professional. He explained what is needed with all the details.
5
came to house to see about water leak in basement in Monee, IL
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
5
Window Well Drainage Pipe in Lake Zurich, IL
Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.
5
Evaluation in Wilmette, IL
Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?
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