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Average rating for Perma-Seal Basement Systems, Inc. is 4.99 stars of 5 stars - based on 440 reviews
5
5353 Fail Rd in Laporte , In
I recently had a drain tile system installed. Craig and his crew arrived on time and Craig explained the entire process. They installed the system and were very efficient. I am very happy with the work done.
5
Raising concrete walk away from house in Northbrook, IL
Both Noe F & Marcos A did an outstanding job working on my house,they were extremely professional and Expedient and also personable I highly recommend using Perma Seal their sales team,customer service and best of all their excellent service providers
5
new sump pump installation in Round Lake, IL
1:05 am, April 30 - The new sump pump/pit/window drainage installed in July 2019 is perfect. Without it, we would have every window well full of water and at least a few inches of water in the basement. The pump cycles every couple of minutes, and I'd estimate the sump pit is receiving a couple of gallons of ground water every minute. Sure hope it stops raining soon. Thanks for the excellent system.
5
annual maintenance in Chicago, IL
Ken did a great job of explaining everything and made suggestions on what we needed to improve the system. He arrived on time and got finished quickly.
5
Service Estimar in Park Ridge, IL
Steven was outstanding with his knowledge and professionalism. A pleasure to do business with.
5
PM of ejector pit /check valve inspection/ sewer line camera inspection/ Pump and motor replacement in Brookfield, IL
Ken Allen Laundie and Rego were very professional. They came to inspect the functionality of the check valve/ ejector pit system in our front yard. They were a little early to the job, but came with everything they needed to change my 9 year old Pump ( working fine but past its service life expectation), and inspect the lines feeding the pit. I am very satisfied with the service and recommendations they provided.
5
350 S Slusser St in Grayslake , IL
(Kenneth) Allen has been to our home twice. First when we had a battery sump and ice guard installed, and again today for the annual maintenance check. Allen is super knowledgable and took to time explain everything he was doing, and also answered all of our questions. He was polite and thorough during both visits. A+ customer service. Because of these experiences, we don't hesitate to recommend Perma-Seal to our friends and neighbors.
5
Drain tile in Elmwood Park, IL
Pedro came with two works and finished the job in one day. They worked very hard and left the place in good condition. I have no complaints about the workers. Hoping my basement keeps dry.
5
2175 Highpoint Dr in Lake Villa, IL
Nothing but pure professionalism from the salesman that came to our house. He showed us where our problem was and explained in great detail on how they would fix it. Dave C answered all of our questions and we know that the job would be take care of, thanks to Dave
5
consultation in Lake Villa, IL
Dave C did a good job explaining the process and products. He was very professional and courteous.
5
10320 S. 75th AVE in Palos Hills, IL
On Jan 12th, 2020 I had repair work in my basement. The crew send over did a spectacular job on the repair. Communication as to what was going to be done was explained to me explicitly. And when they were done, The finish result was exactly what was promised. I personally want to Thank Jose F., Humberto G., Jesus G., AND Alberto L., for a Great Job. JOB WELL DONE!!!
5
Window well covers / installation in Gurnee, IL
Mariano M called to advise he would be at my house in thirty minutes. He arrived when he said and provided an overview of what work could be down in window wells. He then installed the window well covers needed in less than an hour!! I was surprised by the fast service. Although a small job Mariano handled the situation in an orderly and friendly fashion. I appreciate the work Mariano provided!!
5
20927 W Barrington Lane in Plainfield, IL
Brian and Joel performed the PermaSeal poly level service today for my walkway and patio. The work was impressive from initiation to clean up. I appreciated the suggestions and step-by-step information. They worked tirelessly for several hours despite the less than ideal temperature conditions. Their work ethic was much appreciated. I was very satisfied with the results thus far. Thank you PermaSeal!
5
107 Waterside Place in Burr Ridge, IL
Dear Perma-Seal On 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal. John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527
5
26103 S. Locust Place in Monee, IL
Great job. Looks like I will use Ramon Duron again and recommented him to others.
4.6
Window well cover and egress ladder in Glendale Heights, IL
Mariano did a great job installing the window well cover & ladder for our new egress window. Very pleasant, friendly and knowledgeable.
5
4510 W Larchmont Ave in Chicago, IL
Doug Blevins provided exceptional service and would highly recommend his services again. He came to test the Perma-Seal backup system and went above and beyond. Doug was very courteous and answers all my questions regarding the system, as well as, all my questions regarding the water issues in my area. Doug was very knowledgeable and also provided ideas about how to fix the problems with the drainage outside my home. My area has issues with the Storm & Sewer drains and Doug was very knowledgeable and provided insight on who i needed to call to help. Doug even stayed late to help answer all my questions until I was comfortable on how to proceed. Thanks for the great service!
5
18543 Hickory Street in Lansing, IL
I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!
5
annual maintenance on sump pump in RIVER FOREST, IL
Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not "sales driven."
4.8
Basement waterproofing in Chicago, IL
Matt T., Tomas and crew were very friendly, worked very hard, few breaks, and did great work.
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