Ethics
Winner of 2003 BBB’s Torch Award for Marketplace Ethics.
Perma-Seal Waterproofing was started in 1979 by the present owner, Roy Spencer. Roy had worked for two larger waterproofing companies, but was dissatisfied with their "patch now & service 'em later" type repairs, so he devised permanent repairs that he could truly guarantee not to leak. It is no wonder why in 2007 Perma-Seal Basement Systems was been nationally recognized as the leader in permanent waterproofing repairs.
In 1992, Perma-Seal enhanced its abilities by becoming the exclusive Basement Systems dealer in Chicagoland. Through this affiliation, Perma-Seal is able to offer innovative, patented products and services that no competitor can offer. Basement Systems also provides access to a pipeline of knowledge and resources through an international network of basement waterproofing contractors throughout North America, Ireland, and the United Kingdom.
Perma-Seal also performs structural foundation repairs and is the authorized dealer for Grip-Tite Wall Anchor and Foundation Piering Systems, as well as the Fortress authorized installer for Kevlar Reinforced Carbon Fiber Straps. Perma-Seal estimators and installers receive factory training and national support from these networks, keeping them on the cutting edge of current technology in foundation repairs.
Perma-Seal Basement Systems is an active member in the Better Business Bureaus of Chicagoland and Northern Indiana. Roy is currently serving on the Executive Board of the Chicago chapter. In 2003, Perma-Seal Basement Systems was the winner of the BBB annual Torch Award for Marketplace Ethics. That same year Roy was selected by the Ernst & Young accounting firm as the Illinois Entrepreneur of the Year in the Retail and Consumer Products sector. The entire Perma-Seal team is very proud of these accomplishments and is dedicated to maintaining these high standards in customer service.
Perma-Seal continues to pride itself on the ability to permanently repair leaks and foundation problems, without the practice of gimmickry, hidden service fees, or misleading warranties. Our crews are well trained, uniformed, full time employees. Our office is staffed by knowledgeable professionals who will personally answer your calls from 6:30 a.m. - 8:00 p.m., Monday through Friday and 6:30 a.m. - 3:00 p.m. on Saturday. Call anytime for a free estimate. A waterproofing expert will analyze your situation and provide you with the least expensive, least disruptive, permanent solution to your problem.